Loyalty Programs Courses and Certifications

Building & Managing Customer Loyalty Programs

Interactive video course teaching employees how to build and manage customer loyalty programs.

• Study.com
• 1 hour 52 minutes
• Self-Paced
• Paid Course

Salesforce

Develop Loyalty Programs to Enhance Engagement

Set up advanced loyalty processes and integrations to enhance customer engagement.

• Trailhead
• 3 hours 15 minutes
• Self-Paced
• Free Online Course

Salesforce

Launch a Loyalty Management Program

Set up and manage loyalty programs to incentivize and reward customers through personalized experiences.

• Trailhead
• 3 hours 45 minutes
• Self-Paced
• Free Online Course

Salesforce

Administer Loyalty Management

Configure Salesforce Loyalty Management to create loyalty programs, manage rewards and members, automate processes, and monitor program metrics.

• Trailhead
• 3 hours 20 minutes
• Self-Paced
• Free Online Course

Salesforce

Grow Your Customer Loyalty Program

Extend the reach of your loyalty program and gain insight into the results.

• Trailhead
• 5 hours 35 minutes
• Self-Paced
• Free Online Course

Salesforce

Manage Loyalty Processes

Optimize everyday processes in Loyalty Management.

• Trailhead
• 3 hours 55 minutes
• Self-Paced
• Free Online Course

Understanding Airline Customer Loyalty - How to Design, Build, Maintain and Grow a Frequent Flier Program

In this course we examine, discover, learn, identify, demonstrate, and analyse the importance of loyalty, why we have frequent programs, how they are designed, structured and how we support them, w...

• Aeroclass
• 2 hours
• Self-Paced
• Paid Course

Android Developers

Grow Your Community of Loyal Gamers with Google Play Loyalty Programs

Discover Google Play's loyalty programs to engage and reward gamers, boost user retention, and enhance your game's success with proven strategies and insights.

• YouTube
• 29 minutes
• Self-Paced
• Free Video

Make Your Dream Trip a Reality

36 ratings at CreativeLive

Make Your Dream Trip a Reality with Chris Guillebeau, Stephanie Zito

• CreativeLive
• 15 hours 27 minutes
• Self-Paced
• Paid Course

Starweaver

Customer Relationship Management

290 ratings at Coursera

Apply CRM strategies to raise customer satisfaction and retention: design loyalty programs, segment customers, measure sentiment with key metrics, and select CRM tools and automation.

• Coursera
• 2 weeks, 2 hours a week
• Self-Paced
• Paid Course

Build Customer Loyalty

32 ratings at Coursera

Learn to build customer loyalty in e-commerce through rewards programs, dynamic remarketing, post-purchase follow-ups, and measuring satisfaction with surveys.

• Coursera
• 3 weeks, 1 hour a week
• Self-Paced
• Paid Course

Digital Customer Analytics.

20 ratings at edX

Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming.

• edX
• 4 weeks, 3-5 hours a week
• Self-Paced
• Free Online Course (Audit)

Manage customer engagement and shopping experience in Dynamics 365 Commerce

Managing customer engagement and improving the shopping experience helps consumers make better purchase decisions and build loyalty for the retailer's brands which ultimately leads to increased revenue.

• Microsoft Learn
• 3 hours 16 minutes
• Self-Paced
• Free Online Course

Creating Loyalty Cards with Google Wallet API

Master the creation of digital loyalty cards using Google Wallet APIs, from integration basics to implementing customer retention features that enhance user experience and business growth.

• YouTube
• 38 minutes
• Self-Paced
• Free Video

Drupal Association

Engaging Users in a Multibrand Environment with Drupal - Building Unified Brand Experiences

Discover how to create unified brand experiences using Drupal, integrating multiple brands while maintaining distinct identities and delivering personalized content through loyalty programs and data-driven insights.

• YouTube
• 26 minutes
• Self-Paced
• Free Video