Customer Loyalty Courses and Certifications

Satisfaction Guaranteed: Develop Customer Loyalty Online

6074 ratings at Coursera

Build customer loyalty in e-commerce: measure satisfaction, run loyalty programs, dynamic remarketing and post-purchase follow-ups, and analyze store data to improve conversions and product performance.

• Coursera
• 4 weeks, 4 hours a week
• Self-Paced
• Paid Course

Build Customer Loyalty

32 ratings at Coursera

Learn to build customer loyalty in e-commerce through rewards programs, dynamic remarketing, post-purchase follow-ups, and measuring satisfaction with surveys.

• Coursera
• 3 weeks, 1 hour a week
• Self-Paced
• Paid Course

Dubai College of Tourism

Customer Loyalty and Advanced Engagement

Turn guests into repeat advocates: build emotional connections, handle service recovery, personalise with AI-driven insights, and design inclusive loyalty programmes measured with data.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Satisfaction Guaranteed: Develop Customer Loyalty Online

Build customer loyalty in e-commerce through rewards programs, remarketing, customer feedback, service, analytics, and generative AI.

• Google Skills
• 15 hours
• Self-Paced
• Free Online Course

Calidad en el servicio y lealtad del cliente

104 ratings

El servicio es un proceso orientado al cliente. Conoce cómo se elevan los estándares de este proceso para lograr la lealtad del cliente.

• edX
• 3 weeks, 5-8 hours a week
• Self-Paced
• Free Online Course (Audit)

University of Arizona

Customer-Focused Entrepreneurship: Service Insight & Loyalty

Design customer service strategies, build and run surveys that gather usable feedback, and apply loyalty and retention principles to increase customer lifetime value.

• Coursera
• 4 weeks, 2 hours a week
• Self-Paced
• Paid Course

Building & Managing Customer Loyalty Programs

Interactive video course teaching employees how to build and manage customer loyalty programs.

• Study.com
• 1 hour 52 minutes
• Self-Paced
• Paid Course

Задоволення гарантовано: розвиток лояльності клієнтів онлайн

493 ratings at Coursera

Стратегії розвитку лояльності клієнтів в електронній комерції: утримання покупців, аналіз даних інтернет-магазину та вдосконалення його ефективності.

• Coursera
• 4 weeks, 6 hours a week
• Self-Paced
• Paid Course

Customer Service Mastery: Delight Every Customer

23799 ratings at Udemy

Master Customer Service using this practical customer care course

• Udemy
• 2 hours 32 minutes
• Self-Paced
• Paid Course

Customer Service, Customer Support, And Customer Experience

13466 ratings at Udemy

Customer service skills, customer support, customer experience training: Loyal clients with WORLD-CLASS customer service

• Udemy
• 5 hours 5 minutes
• Self-Paced
• Paid Course

Turn Customers Into Fans in the First 100 Days

12 ratings at CreativeLive

Turn Customers Into Fans in the First 100 Days with Joey Coleman

• CreativeLive
• 15 hours 53 minutes
• Self-Paced
• Paid Course

In Person Sales

Learn in-person sales techniques, from understanding the sales funnel to building customer loyalty and expanding a customer base.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Salesforce

Grow Your Customer Loyalty Program

Extend the reach of your loyalty program and gain insight into the results.

• Trailhead
• 5 hours 35 minutes
• Self-Paced
• Free Online Course

Understanding Airline Customer Loyalty - How to Design, Build, Maintain and Grow a Frequent Flier Program

In this course we examine, discover, learn, identify, demonstrate, and analyse the importance of loyalty, why we have frequent programs, how they are designed, structured and how we support them, w...

• Aeroclass
• 2 hours
• Self-Paced
• Paid Course

Customer Experience Management (CX): MASTERCLASS 2026

5406 ratings at Udemy

#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C.

• Udemy
• 13 hours 3 minutes
• Self-Paced
• Paid Course