Salesforce Courses

Career Certificate

Salesforce Sales Development Representative

611 ratings at Coursera

Master tech sales skills for a rewarding career. Learn to engage customers, solve problems, and thrive in a high-energy, data-driven environment. No prior experience required.

• Coursera
• 12 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 5 courses

Groundwork for Success in Sales Development

478 ratings at Coursera

Develop a winning professional mindset for success in sales development. Master time management, goal-setting, and collaboration skills while learning to prioritize well-being in personal and professional life.

• Coursera
• 19 hours 59 minutes
• Self-Paced
• Paid Course

Lead Management in Salesforce

384 ratings at Coursera

Learn to optimize lead management in Salesforce, supporting marketing and sales teams. Master data importing, lead organization, campaign management, and qualification processes to enhance sales productivity.

• Coursera
• 1 day 5 hours 32 minutes
• Self-Paced
• Paid Course

Reports, Dashboards, and Customer Success in Salesforce

275 ratings at Coursera

Learn to leverage Salesforce Service Cloud for customer support, create custom reports with filters, and visualize data using charts and dashboards to improve sales team performance and customer relationships.

• Coursera
• 1 day 4 hours 11 minutes
• Self-Paced
• Paid Course

Opportunity Management in Salesforce

245 ratings at Coursera

Learn to optimize opportunity management in Salesforce, supporting account executives through the sales pipeline. Master tools like products, price books, quotes, contracts, and orders to empower sales teams and close deals effectively.

• Coursera
• 1 day 1 hour 31 minutes
• Self-Paced
• Paid Course

Foundations for Interviewing with Confidence

90 ratings at Coursera

Develop a compelling personal brand, create a powerful professional portfolio, and master interview techniques to launch a successful career in tech sales.

• Coursera
• 19 hours 9 minutes
• Self-Paced
• Paid Course

Practical Guide to Navigating Professional Relationships

67 ratings at Coursera

Develop essential 'power' skills for professional success, including effective communication, feedback management, and cultural competency, to excel as a top-performing SDR and advance your career.

• Coursera
• 20 hours 23 minutes
• Self-Paced
• Paid Course

Conversational Selling Playbook for SDRs

46 ratings at Coursera

Master conversational selling techniques, lead generation strategies, and multi-channel outreach approaches to excel as a Sales Development Representative. Develop emotional intelligence for enhanced customer relationships and sales success.

• Coursera
• 1 day 1 hour 4 minutes
• Self-Paced
• Paid Course

Boosting Productivity through the Tech Stack

37 ratings at Coursera

Enhance productivity with cutting-edge sales software, streamline workflows, and master outreach strategies. Learn CRM basics, sales intelligence tools, and leverage social media for effective prospecting.

• Coursera
• 1 day 7 hours 12 minutes
• Self-Paced
• Paid Course

Bases para el éxito en el desarrollo de ventas

27 ratings at Coursera

Desarrolla habilidades clave para el éxito en ventas tecnológicas: mentalidad ganadora, gestión del tiempo, trabajo en equipo y bienestar personal para impulsar tu carrera como representante de desarrollo de ventas.

• Coursera
• 19 hours 26 minutes
• Self-Paced
• Paid Course

Guía práctica para gestionar las relaciones profesionales

Desarrolla habilidades de comunicación empática, marca personal y competencia cultural para mejorar relaciones profesionales y alcanzar el éxito como representante de desarrollo de ventas.

• Coursera
• 19 hours 48 minutes
• Self-Paced
• Paid Course

Manual de estrategias de ventas por conversación para SDR

Metodología de ventas por conversación para SDRs: principios, manejo de objeciones y búsqueda de clientes potenciales. Estrategias multicanal, inteligencia emocional y habilidades prácticas para impulsar el éxito en ventas.

• Coursera
• 1 day 13 minutes
• Self-Paced
• Paid Course

Fundamentos para entrevistar con confianza

Desarrolla habilidades para destacar en el sector tecnológico: crea una marca personal, construye una cartera profesional impactante y domina las entrevistas para impulsar tu carrera en ventas de tecnología.

• Coursera
• 18 hours 57 minutes
• Self-Paced
• Paid Course

Career Certificate

Operaciones de ventas de Salesforce

Domina las habilidades fundamentales de Salesforce para roles de ventas. Aprende gestión de clientes potenciales, oportunidades, informes y paneles para impulsar el éxito del cliente y el crecimiento empresarial.

• Coursera
• 12 weeks, 10 hours/week
• Self-Paced
• Paid Course

Administración de oportunidades en Salesforce

Aprende a optimizar el proceso de ventas en Salesforce, desde la gestión de oportunidades hasta el cierre de acuerdos, utilizando herramientas como productos, presupuestos, contratos y pedidos.

• Coursera
• 1 day 5 hours 16 minutes
• Self-Paced
• Paid Course