Customer Relationship Management Courses and Certifications

Customer Analytics

18 reviews

Explore key areas of customer analytics: descriptive, predictive, and prescriptive. Learn to collect data, interpret patterns, make predictions, and optimize decisions for effective data-driven marketing strategies.

• Coursera
• 14 hours 18 minutes
• On-Demand
• Paid Course

Customer Relationship Management

8 reviews

Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM.

• edX
• 6 weeks, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)

Customer Relationship Management

12401 ratings at Great Learning

Master CRM strategies to build lasting customer relationships, boost satisfaction, and drive business growth with real-world examples from Apple and Amazon.

• Great Learning
• 1 hour 30 minutes
• On-Demand
• Free Online Course

CRM: Customer Relationship Management

4207 ratings at Udemy

Practical Ideas To Generate Sales, Loyalty And Repeat Business Fast

• Udemy
• 1 hour 40 minutes
• On-Demand
• Paid Course

Customer Service to Customer Relationship Management

1053 ratings at Udemy

Master effective strategies to transform satisfied customers into passionate brand advocates, boosting revenue through sustained relationships and positive customer experiences.

• Udemy
• 1 hour 28 minutes
• On-Demand
• Paid Course

Professional Diploma in Customer Relationship Management CRM

789 ratings at Udemy

Professional Diploma in Customer Relationship Management CRM by MTF Institute

• Udemy
• 1 hour 5 minutes
• On-Demand
• Paid Course

Certification in Customer Relationship Management (CRM)

517 ratings at Udemy

Effectively manage and enhance relationships with customers with Process, Case Study, Example & Complete Implementation

• Udemy
• 6 hours 58 minutes
• On-Demand
• Paid Course

CRM (Customer Relationship Management) Software Overview

496 ratings at Udemy

Mastering Customer Relationship Management (CRM) for Business Success

• Udemy
• 3 hours
• On-Demand
• Paid Course

Starweaver

Customer Relationship Management

262 ratings at Coursera

Explore data-driven strategies, customer segmentation, and loyalty programs to enhance business relationships. Learn to craft customer-centric approaches aligned with organizational goals.

• Coursera
• 4 hours 20 minutes
• On-Demand
• Paid Course

Microcredential

Customer Relationship Management for Marketers

Elevate your marketing skills with a focus on customer relationship management, covering essential theories and best practices for developing effective strategies and competitive advantage.

• edX
• 11 weeks, 2-4 hours a week
• On-Demand
• $378.00

HubSpot Microcredential

Strategic Customer Relationship Management & Sales Technique

20 ratings at Coursera

Develop effective customer relationships and sales strategies through HubSpot's comprehensive program, covering sales enablement, inbound techniques, lead management, reporting, and frictionless sales frameworks.

• Coursera
• 12 weeks, 10 hours a week
• On-Demand
• Paid Course

Advanced Customer Relationship Management

Master advanced CRM strategies for client retention, needs assessment, and customer success using Microsoft Dynamics 365 and AI-powered insights to build lasting partnerships.

• Coursera
• 18 hours 15 minutes
• On-Demand
• Paid Course

Khalifa University

AI for Executives: AI for Customer Relationship Management

Discover how AI transforms customer relationships through predictive analytics, personalized engagement, and intelligent automation for marketing, sales, and service excellence.

• Coursera
• 5 hours 12 minutes
• On-Demand
• Paid Course

EDUCBA

Customer Relationship Management with Case Study

Master CRM strategy through real-world case studies, analytical frameworks, and automation tools to enhance customer engagement and align with business objectives.

• Coursera
• 5 hours 28 minutes
• On-Demand
• Paid Course

Benefits of Customer Relationship Management (CRM)

Explore the advantages of CRM systems for business growth, customer satisfaction, and employee training through engaging lessons and quizzes.

• Study.com
• 1 hour 28 minutes
• On-Demand
• Paid Course