Customer Engagement Courses and Certifications

Core Sales Techniques and Customer Engagement

Master essential sales skills from prospecting to closing, handling objections, and building lasting customer relationships through consultative selling techniques.

• Coursera
• 2 hours 55 minutes
• On-Demand
• Paid Course

Digital Marketing: Customer Engagement Strategy

35 reviews

Learn the introductory theory and strategy behind marketing analytics that provides marketers with the foundation needed to apply data analytics to real-world challenges they confront daily in their professional lives.

• Coursera
• 12 hours 37 minutes
• On-Demand
• Paid Course

Master the latest enhancements and features of SAP Emarsys Customer Engagement to maintain your certification status and boost your professional expertise in customer engagement solutions.

• SAP Learning
• 20 minutes
• On-Demand
• Free Online Course

The Science of Engagement - Personalizing Customer Experience

Explore how Symend's Azure-based platform uses behavioral science and data insights to enhance customer engagement, driving better business outcomes and improved customer experiences.

• YouTube
• 29 minutes
• On-Demand
• Free Video

Trade Show Staff Training

Prepare employees for a trade show with the help of this course.

• OpenLearning
• 10 hours
• On-Demand
• Paid Course

Rethink What You Sell and Who You Serve

Rethink What You Sell and Who You Serve with Tara-Nicholle Nelson

• CreativeLive
• 1 hour 8 minutes
• On-Demand
• Paid Course

FAST CLASS: Rethink What You Sell and Who You Serve

FAST CLASS: Rethink What You Sell and Who You Serve with Tara-Nicholle Kirke

• CreativeLive
• 1 hour 7 minutes
• On-Demand
• Paid Course

Google My Business

5 reviews

Create standout Google My Business listings, engage customers, and earn an Achievement by passing the assessment.

• Skillshop
• On-Demand
• Free Online Course

FAST CLASS: Build a Customer Journey Map that Drives Engagement

FAST CLASS: Build a Customer Journey Map that Drives Engagement with Tara-Nicholle Kirke

• CreativeLive
• 1 hour 22 minutes
• On-Demand
• Paid Course

Customer Experience Management Training

Learn to engage customers, manage experiences, and drive loyalty through marketing, sales, and customer-centric strategies in this comprehensive training.

• Study.com
• 5 hours 36 minutes
• On-Demand
• Paid Course

SAP

SAP Customer Engagement and Discovery

125 ratings at Coursera

Explore SAP Activate methodology, customer engagement, and discovery techniques. Learn to gather insights, conduct workshops, and develop roadmaps for successful SAP implementations and transformations.

• Coursera
• 13 hours 6 minutes
• On-Demand
• Paid Course

Microcredential

Digital Marketing and Customer Engagement

Aprende a reinventar estrategias de marketing digital y modelos de negocio para aumentar el engagement del cliente en un mercado digital dinámico y crear valor para tu organización.

• edX
• 8 weeks, 5-8 hours a week
• On-Demand
• $498.00
• 2 courses

Microcredential

Google Digital Customer Engagement

31 ratings at Coursera

Master digital marketing fundamentals to attract customers, optimize e-commerce, and build lasting brand loyalty through targeted campaigns and social media engagement.

• Coursera
• 4 weeks, 5 hours a week
• On-Demand
• Paid Course
• 6 courses

Salesforce

Grow Your Customer Loyalty Program

Extend the reach of your loyalty program and gain insight into the results.

• Trailhead
• 5 hours 35 minutes
• On-Demand
• Free Online Course

Master omnichannel marketing with SAP Emarsys by exploring engagement channels, content strategies, automation tactics, and campaign analytics for effective digital marketing success.

• SAP Learning
• 2 hours 23 minutes
• On-Demand
• Free Online Course