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Manage Loyalty Processes

Salesforce via Trailhead

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Details

Provider

Trailhead
Pricing

Free Online Course
Languages

English
Effort

3 hours 55 minutes
Sessions

Self-Paced
Level

Intermediate

Found in

DataCamp

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Simplilearn

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Overview

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Optimize everyday processes in Loyalty Management.

Deliver seamless loyalty experiences with Commerce Cloud.
Create targeted customer experiences to boost revenue and engagement.
Create member benefits to motivate members and improve engagement.
Set up a loyalty program redemption process using Promotion Setup.
Use Promotion Setup to manage your loyalty programs accrual process.

Syllabus

Loyalty and Commerce Cloud Integration: Quick Look

Explore Integration Capabilities

Loyalty Marketing Campaigns

Segment Your Audience
Plan Your Campaign

Benefits Management in Loyalty

Plan Benefits for Your Loyalty Program
Create Benefit Types and Benefits
Create and Map Benefit Actions

Create a Redemption Process Using Promotion Setup

Plan a Redemption Catalog
Design the Redemption Process
Create a Rule and Activate the Process

Configure an Accrual Loyalty Program Process Using Promotion Setup

Define Accrual Rules for the Loyalty Program
Set Up a Loyalty Program Process for Purchases
Define Rules for a Standard Promotion
Define Rules for a Cumulative Promotion
Process Transaction Journals

Tags

united states

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