Lead Management Courses and Certifications

Salesforce Career Certificate

Salesforce Sales Operations

2137 ratings at Coursera

Master Salesforce fundamentals for entry-level sales roles. Learn CRM basics, lead and opportunity management, customer success strategies, and data analysis through reports and dashboards.

• Coursera
• 12 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 4 courses

ISO 42001 - AI Management System - Lead Implementer Course

455 ratings at Udemy

IS0/IEC - 42001 - Artificial Intelligence Management System (AIMS) - Lead Implementer Course

• Udemy
• 1 hour 35 minutes
• Self-Paced
• Paid Course

Become An Expert At Microsoft Dynamics 365 For Sales (CRM)

1521 ratings at Udemy

Practical Hands-on Course: Learn Microsoft Dynamics 365 For Sales App & Become An Expert to implement for your clients.

• Udemy
• 8 hours 48 minutes
• Self-Paced
• Paid Course

LearnKartS

Salesforce Introduction

47 ratings at Coursera

Comprehensive introduction to Salesforce CRM, covering cloud basics, user setup, customization, and essential features for effective sales and customer service management.

• Coursera
• 5 hours 14 minutes
• Self-Paced
• Paid Course

Coursera Career Certificate

Generative AI for Sales

34 ratings at Coursera

Master AI-powered sales techniques through 12 hands-on modules covering lead scoring, automation, proposals, and analytics using ChatGPT, Claude, and Zapier for enhanced productivity.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 12 courses

HubSpot Career Certificate

Strategic Customer Relationship Management & Sales Technique

21 ratings at Coursera

Develop effective customer relationships and sales strategies through HubSpot's comprehensive program, covering sales enablement, inbound techniques, lead management, reporting, and frictionless sales frameworks.

• Coursera
• 12 weeks, 10 hours/week
• Self-Paced
• Paid Course

A Business Manager's Complete Guide to SalesForce CRM

1057 ratings at Udemy

Improve collaboration, elevate proficiency and facilitate more productive business relationships in your organization.

• Udemy
• 10 hours 9 minutes
• Self-Paced
• Paid Course

Salesforce.com: Sales Cloud for Sales Representatives (Live Online)

8 ratings at CourseHorse

Master the tools to build and manage strong customer relationships using one of the most powerful CRM platforms in the industry.

• CourseHorse
• 6 hours
• Self-Paced
• $395.00

Salesforce.com: Sales Cloud Administration Essentials (Live Online)

8 ratings at CourseHorse

Build the skills and confidence to manage and customize Salesforce as business needs evolve.

• CourseHorse
• 33 hours
• Self-Paced
• $2,695.00

HubSpot

Sales Enablement

Develop a marketing-driven sales enablement strategy, aligning teams, connecting with buyers, using content effectively, and leveraging automation tools for continued customer success.

• Coursera
• 1 day 3 hours 2 minutes
• Self-Paced
• Paid Course

Mastering the Foundations of Strategic Selling

Unlock strategic selling fundamentals for complex B2B sales cycles, building trust across multicultural markets and transitioning from transactional to value-based consultative approaches.

• Coursera
• 2 hours 49 minutes
• Self-Paced
• Paid Course

Coursera

GenAI for Lead Scoring and Identification

Discover how to streamline lead evaluation using AI technologies. Build custom solutions with OpenAI GPT and Google Gemini to automate scoring, segmentation, and identification, enhancing accuracy and efficiency in lead management.

• Coursera
• 3 hours 51 minutes
• Self-Paced
• Paid Course

Coursera Career Certificate

CRM, Project Management & Omnichannel Strategy

Master CRM systems, project management, and omnichannel marketing strategies to transform messy operations into structured execution with measurable growth outcomes.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 9 courses

Career Certificate

Advanced Sales Prospecting and Lead Generation

Master advanced prospecting strategies, personalize outreach at scale, and manage complex sales pipelines using data-driven techniques for consistent revenue growth.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 3 courses

Coursera

Marketing Automation, Analytics, and Brand Compliance

Master email automation, analytics, and brand compliance through hands-on projects building campaigns, analyzing performance data, and conducting brand audits for marketing roles.

• Coursera
• 5 hours 31 minutes
• Self-Paced
• Paid Course