Overview
The best SDRs & BDRs are not the ones who make the most calls, they are the ones who target the right prospects, qualify leads faster, & craft outreach that gets responses. Generative AI makes all of that more efficient, more personalized, & more scalable. This program teaches you how to put it to work.
GenAI for Sales Development is an intermediate program designed for Sales Development Representatives, Business Development Representatives, Inside Sales professionals, & lead generation specialists who want to integrate GenAI tools into every stage of their prospecting & outreach workflow. Across ten focused courses & guided projects, you will build the complete AI-powered sales development skill set: applying GenAI broadly to sales workflows, using AI for lead scoring & identification, streamlining lead qualification through automation, interpreting conversational AI signals from discovery calls, crafting personalized proposals & presentations, building visual sales graphics, identifying business growth opportunities, & analyzing deal performance using Claude AI.
You will work with tools including ChatGPT, OpenAI GPT, Google Gemini, Claude AI, Microsoft Copilot, HubSpot CRM, Salesforce, PowerPoint, & Canva throughout, applying hands-on techniques to realistic sales development scenarios.
By the end of the program, you will be equipped to prospect smarter, qualify faster, & close more conversations with the AI-powered outreach skills modern sales development roles demand.
Syllabus
- Course 1: GenAI for Sales Teams
- Course 2: GenAI for Sales Development Representatives
- Course 3: GenAI for Lead Scoring and Identification
- Course 4: AI Tools for Seller
- Course 5: GenAI for Sales Reps: Streamlining Lead Qualification
- Course 6: Copilot for Beginners: Create a Sales Pitch Presentation
- Course 7: GenAI for Sales Proposals and Presentations
- Course 8: Build Customizable Sales Presentation Graphics using Canva
- Course 9: GenAI for Biz Dev: Identifying Growth Opportunities
- Course 10: Sales Analysis with Claude
Courses
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By the end of this project, you will have the ability to develop and design a target market analysis graphic, a sales CRM workflow graphic, and a data chart graphic using Canva. A web-based graphic design tool, Canva offers free accounts with broad access to facilitate visual content development. The learner will develop graphics appropriate for use in sales presentations and any other presentations the user deems appropriate. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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In this 2-hour project-based course, you will learn the basics of building persuasive sales presentations using PowerPoint and Copilot AI. We will do this by creating a methodology-based sales pitch presentation for a fictional project management software company. You'll learn how to leverage Copilot to quickly craft a compelling narrative, import product and prospect information, match product features to client needs, and even model pricing scenarios formulating an economic offer. This project is particularly beneficial for business developers and sales representatives, allowing to create sales pitch presentations better and faster. The only required prerequisites are a valid Copilot and Microsoft 365 license, and a fundamental knowledge of Powerpoint (create and edit slides).
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Generative Artificial Intelligence (GenAI) is revolutionizing the sales process, offering sales teams new ways to boost productivity, efficiency, and impact. By leveraging powerful language models and other AI-driven capabilities, sales professionals can streamline workflows, personalize customer engagements, and uncover data-driven insights to drive better results. This course is designed for sales managers, account executives, aspiring sales development representatives (SDRs), and sales operations specialists looking to integrate GenAI tools into their workflows, enhance productivity, and drive innovation in their sales processes. Learners should have a basic understanding of sales concepts and workflows, familiarity with common sales tools and platforms like CRM systems, and some exposure to sales-focused analytics. An open mindset towards new technologies and a willingness to experiment with GenAI tools are also essential. Whether you're a sales leader looking to guide your team towards more efficient, data-driven practices, or an individual contributor seeking to future-proof your skills, this course will start you on the path to unlock the transformative potential of GenAI in sales.
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This course is designed to introduce Sales Development Representatives (SDRs) to the transformative capabilities of Generative Artificial Intelligence (GenAI). Participants will explore practical strategies to leverage GenAI in various sales tasks, enhancing efficiency and productivity. Through a combination of discussions, demonstrations, and hands-on activities, participants will gain a deep understanding of how GenAI can be integrated into sales processes and decision-making. Whether you're an experienced SDR looking to stay ahead of the curve or an aspiring professional seeking to future-proof your skillset, this course provides a foundation that will empower you to unlock new levels of efficiency, productivity, and creativity in your work. This course targets sales development representatives, managers, and team leads. Sales Development Managers and Team Leads will learn to identify GenAI opportunities and guide their teams towards efficiency and innovation. Sales Development Representatives will enhance workflows and boost productivity with GenAI tools. Aspiring SDRs will future-proof their skills and gain a competitive edge by mastering GenAI integration in sales processes. Participants should understand fundamental sales concepts and workflows, including the sales process, customer journey, CRM systems, and sales communication tools (email, phone, chat). They should be curious, open to new technologies, and eager to learn how GenAI can enhance sales workflows. While a deep technical background isn't required, some prior sales experience will help contextualize the GenAI content. By the end of this course, participants will discover GenAI capabilities for sales, identify methods to enhance lead generation, customer engagement, and sales outreach, and review GenAI limitations. They will apply real-world GenAI applications to streamline work, evaluate results, and experiment with its impact. Additionally, they will consider risks, challenges, and ethics, develop strategies for responsible integration with human oversight, and reflect on improving their skills and productivity with GenAI in sales.
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In today’s dynamic sales environment, AI isn’t just a trend—it’s a critical tool for success. This course will teach you how to harness Claude AI to enhance every stage of your sales process, from crafting data-driven strategies and personalizing customer interactions to analyzing sales data and optimizing the customer journey. By integrating AI with your sales expertise, you'll boost your performance, streamline your workflows, and stay ahead of market trends. Whether you’re new to AI or looking to refine your skills, this course offers practical, actionable insights that will elevate your sales game and help you close deals faster and smarter. This course is designed for a diverse group of sales professionals, including Sales Executives, Sales Managers, Sales Leaders, Business Development Representatives (BDRs), Sales Development Representatives (SDRs), Inside Sales Representatives, and Customer Success Managers. Whether you're at the beginning of your sales career or looking to advance your expertise, this course will provide valuable insights into integrating Claude AI into your sales strategy. Participants should have a foundational understanding of the sales process, including prospecting, qualification, proposal, objection handling, negotiation, and closing. Familiarity with sales CRM tools such as Salesforce or SugarCRM is also required. By the end of this course, participants will be able to Explain how AI-generated market insights can be used to develop data-driven sales strategies, enhancing overall strategic decision-making. Analyze customer profiles and pain points using AI to create personalized and effective sales communications that resonate with individual clients. Evaluate complex sales data to extract actionable insights and predict future trends, improving forecasting and planning efforts. Design and optimize customer journey maps with AI, enhancing touchpoints throughout the sales cycle for a more streamlined and engaging customer experience.
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This course is designed to transform the way you create, deliver, and win sales pitches using the power of generative AI. Imagine crafting data-driven, personalized, and visually stunning sales materials in half the time, with double the impact. By integrating AI tools, you’ll not only optimize your efficiency but also elevate your creativity and storytelling skills, allowing you to connect with your audience like never before. Together, we'll explore practical techniques and AI-driven strategies to revolutionize your sales game. Let’s get started! This course is tailored for sales professionals, including Sales Executives, Sales Managers, Business Development Representatives (BDRs), Sales Development Representatives (SDRs), Inside Sales Representatives, Account Managers, Proposal Writers, and Marketing Professionals. Whether you're presenting to a potential client or crafting proposals, this course will elevate your sales approach with AI-powered insights and skills. To benefit from this course, you should have a basic understanding of sales processes and proposal creation, as well as familiarity with common sales and presentation software such as PowerPoint or Google Slides. Access to generative AI tools like ChatGPT or Claude will be helpful, but no coding experience is required. By the end of this course, learners will be able to synthesize AI-generated market research to create data-driven sales strategies, design personalized proposals using AI-assisted storytelling, evaluate sales materials with AI-powered tools, and create advanced interactive proposals and presentations to drive more impactful sales outcomes.
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In this course, "GenAI for Lead Scoring and Identification," you’ll discover how to streamline lead evaluation processes using advanced AI technologies. Through hands-on projects, you’ll learn to build custom AI solutions with platforms like OpenAI GPT and Google Gemini to automate lead scoring, segmentation, and identification. By mastering prompt engineering and applying best practices, you’ll enhance the accuracy and efficiency of lead management, driving smarter decision-making and improved sales conversions. Designed for marketing and sales professionals at the beginner level, this course is tailored to those who want to streamline their lead evaluation workflows and adopt AI-powered solutions in their organizations. Whether you're a Marketing Manager, Sales Representative, or Business Development Specialist, this course equips you with practical knowledge and tools to prioritize high-value leads effectively, saving time and resources. The course requires participants to have basic computer proficiency, including working knowledge of tools like MS Office, Google Drive, Google Sheets, Email, and ChatGPT. No prior experience with AI tools or programming is necessary, making this course accessible to all who want to explore AI in lead evaluation. Learners will be empowered to implement AI-driven solutions in their lead evaluation processes. They will be able to automate and enhance lead scoring and segmentation tasks using Generative AI, ensuring increased accuracy and efficiency. Participants will master prompt engineering, develop custom AI tools using OpenAI GPT and Google Gemini, and integrate best practices and ethical considerations into their workflows, positioning themselves as forward-thinking professionals in their fields.
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In this course, you’ll explore how Generative AI can revolutionize market research, trend analysis, and strategy formulation. You’ll learn to leverage AI tools to identify opportunities, optimize decision-making, and drive sustainable business growth. Whether you’re an analyst, entrepreneur, or strategist, this course will equip you with practical insights to transform your approach to business development. This course is designed for professionals eager to harness the power of Generative AI for business success. If you're looking to gain a competitive edge, sharpen analytical skills, and integrate AI-driven insights into decision-making, this course is for you. Ideal learners include business analysts who seek to enhance data-driven decision-making, marketing analysts who want to refine strategies using AI-powered insights, strategic planners who need AI tools to forecast growth and identify trends, and entrepreneurs aiming to uncover new opportunities and optimize operations. Whether you are experienced in business development or new to AI applications, this course provides the knowledge and hands-on skills to stay ahead in an AI-powered business world. This course is designed for learners with a foundational understanding of business concepts and a willingness to explore AI’s potential in business growth. While no prior AI experience is required, familiarity with business strategy and data analysis tools (such as Excel, Google Analytics, or Business Intelligence platforms) will be beneficial. A curiosity for AI applications and a proactive approach to experimenting with AI-driven insights will help you maximize the learning experience.
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This course, GenAI for Sales Reps-Streamlining Lead Qualification, is designed to help sales professionals harness the power of Generative AI to automate and optimize lead qualification. You’ll start with the fundamentals of GenAI in sales, exploring how AI transforms lead scoring and prioritization. Then, you’ll learn to customize AI-driven models, automate lead enrichment, and implement smart workflows to enhance efficiency. We’ll also cover real-world case studies showcasing how top sales teams leverage GenAI to increase conversion rates. Through hands-on exercises and actionable insights, you’ll discover how to eliminate guesswork, enhance data-driven decision-making, and ensure accuracy in GenAI-powered lead qualification. You’ll also learn how to integrate GenAI into your existing sales processes for scalability and long-term success. This course is designed for sales professionals across various roles, including Sales Representatives, Account Managers, Business Development Executives, and Sales Managers. It is also valuable for Inside Sales Professionals, Lead Generation Specialists, B2B Sales Professionals, and Enterprise Sales Executives looking to enhance their lead qualification processes. Additionally, Territory Sales Managers, Sales Strategists, Growth Hackers, Entrepreneurs, and Startup Founders who aim to leverage GenAI for smarter, data-driven sales strategies will benefit from this course. Learners should have a basic understanding of lead generation, qualification, and the sales funnel. Familiarity with GenAI-driven sales tools such as chatbots or AI-powered email automation will be helpful. Additionally, a working knowledge of CRM platforms like Salesforce, HubSpot, or similar systems is recommended. A general understanding of B2B or B2C sales strategies, along with the ability to use web-based applications, automation tools, and GenAI-powered software, will ensure a smooth learning experience. By the end of this course, learners will understand the fundamentals of GenAI in sales and how it transforms lead qualification processes. They will be able to apply GenAI-driven lead scoring techniques to prioritize high-value leads and optimize workflows through automation for improved efficiency and accuracy. Finally, learners will develop a comprehensive GenAI-driven lead qualification strategy by utilizing data sources, performance metrics, and AI-powered decision-making to drive smarter sales outcomes.
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Creating confident, AI-enabled selling practices requires more than adopting new tools; it requires understanding how conversational signals translate into actionable insight. In this hands-on, intermediate-to-advanced course, learners explore how conversational-AI plugins and AI meeting assistants support discovery calls by surfacing signals related to engagement, sentiment, intent, and deal momentum. Through short instructional videos, guided Coach dialogues, focused readings, hands-on learning activities, and scenario-based assessments, learners practice interpreting AI-generated call outputs and extracting meaningful deal-progress indicators. Rather than treating AI outputs as conclusions, learners develop an insight-first mindset that emphasizes context, interpretation, and professional judgment. The course focuses on using conversational AI as decision support, helping sellers recognize patterns, ask better questions, validate assumptions, and evaluate next steps responsibly. Designed for experienced sellers and sales leaders, this course builds confidence in applying conversational AI within real sales workflows, strengthening discovery conversations, improving deal evaluation, and reinforcing seller accountability in AI-supported decision-making.
Taught by
Angelo Paolillo, Christopher Klaus, Dvija Maurer, Manas Dasgupta, Ritesh Vajariya, Shashank Malpani, Starweaver and ansrsource instructors