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Creating confident, AI-enabled selling practices requires more than adopting new tools; it requires understanding how conversational signals translate into actionable insight. In this hands-on, intermediate-to-advanced course, learners explore how conversational-AI plugins and AI meeting assistants support discovery calls by surfacing signals related to engagement, sentiment, intent, and deal momentum. Through short instructional videos, guided Coach dialogues, focused readings, hands-on learning activities, and scenario-based assessments, learners practice interpreting AI-generated call outputs and extracting meaningful deal-progress indicators.
Rather than treating AI outputs as conclusions, learners develop an insight-first mindset that emphasizes context, interpretation, and professional judgment. The course focuses on using conversational AI as decision support, helping sellers recognize patterns, ask better questions, validate assumptions, and evaluate next steps responsibly. Designed for experienced sellers and sales leaders, this course builds confidence in applying conversational AI within real sales workflows, strengthening discovery conversations, improving deal evaluation, and reinforcing seller accountability in AI-supported decision-making.