Pathstream Courses

Lead Management in Salesforce

394 ratings at Coursera

Learn to import lead data into Salesforce Sales Cloud, edit and filter leads, work with campaigns, and qualify, hand off, and convert leads for sales teams.

• Coursera
• 4 weeks, 7 hours a week
• Self-Paced
• Paid Course

Reports, Dashboards, and Customer Success in Salesforce

279 ratings at Coursera

Build Salesforce reports, charts, and dashboards and handle service cases with Service Cloud tools like Knowledge and the Service Console to support customer success and sales managers.

• Coursera
• 4 weeks, 7 hours a week
• Self-Paced
• Paid Course

Opportunity Management in Salesforce

249 ratings at Coursera

Manage sales opportunities in Salesforce: hand off qualified leads via Chatter, move deals through the pipeline, and work with products, price books, quotes, contracts, and orders.

• Coursera
• 4 weeks, 6 hours a week
• Self-Paced
• Paid Course

Career Certificate

Operaciones de ventas de Salesforce

6 ratings at Coursera

Desarrolla habilidades fundamentales de Salesforce para gestionar clientes potenciales y oportunidades, apoyar el éxito del cliente y aprovechar datos mediante informes y paneles.

• Coursera
• 12 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 4 courses

Informes, paneles y éxito del cliente en Salesforce

Aprende a usar Service Cloud, informes y paneles de Salesforce para apoyar el éxito del cliente y ayudar a los equipos de ventas a decidir con datos.

• Coursera
• 4 weeks, 8 hours a week
• Self-Paced
• Paid Course

Administración de oportunidades en Salesforce

Aprende a gestionar oportunidades de venta en Salesforce, desde el traspaso de clientes potenciales hasta contratos y pedidos, para apoyar cierres eficaces.

• Coursera
• 4 weeks, 7 hours a week
• Self-Paced
• Paid Course

Administración de clientes potenciales en Salesforce

Aprenda a importar, organizar, calificar y convertir clientes potenciales en Salesforce para optimizar el trabajo de equipos de ventas y mercadeo.

• Coursera
• 4 weeks, 8 hours a week
• Self-Paced
• Paid Course

Resumen de ventas y CRM

Curso introductorio de Salesforce y CRM para desarrollar habilidades fundamentales orientadas a operaciones de ventas de nivel inicial.

• Coursera
• 4 weeks, 5 hours a week
• Self-Paced
• Paid Course

Sales and CRM Overview

1666 ratings at Coursera

Learn how CRM systems support selling: the B2C and B2B sales process, sales team roles, data hygiene in a CRM database, and Salesforce Sales Cloud via Trailhead.

• Coursera
• 4 weeks, 5 hours a week
• Self-Paced
• Paid Course

Career Certificate

Salesforce Sales Operations

2164 ratings at Coursera

Learn Salesforce for entry-level sales operations work: grasp CRM fundamentals, manage leads and opportunities, support customer success, and build reports and dashboards.

• Coursera
• 12 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 4 courses