Customer Journey Courses and Certifications

FAST CLASS: Rethink Your Content Marketing Strategy

FAST CLASS: Rethink Your Content Marketing Strategy with Tara-Nicholle Kirke

• CreativeLive
• 1 hour 13 minutes
• On-Demand
• Paid Course

FAST CLASS: Rethink What You Sell and Who You Serve

FAST CLASS: Rethink What You Sell and Who You Serve with Tara-Nicholle Kirke

• CreativeLive
• 1 hour 7 minutes
• On-Demand
• Paid Course

Customer Experience Management (CX): MASTERCLASS 2026

4889 ratings at Udemy

#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C.

• Udemy
• 13 hours 3 minutes
• On-Demand
• Paid Course

Introduction into Copywriting, Content Writing & Persuasion

1355 ratings at Udemy

Learn Essentials of Copywriting, Content Marketing, Content Writing, Psychology of Persuasion. HQ Animated Explainers.

• Udemy
• 2 hours
• On-Demand
• Free Online Course

Identifying, Attracting, and Growing Your Digital Audience

303 ratings at Coursera

Develop audience personas, craft value propositions, and implement acquisition strategies to identify, attract, and engage your target audience across digital platforms and social media.

• Coursera
• 13 hours 13 minutes
• On-Demand
• Paid Course

Marketing Foundations: Customer Decision Journey

381 ratings at LinkedIn Learning

Create an insight-driven relationship between your customers and brand. Use the decision journey to create buyer personas and messaging to inspire customers when it matters most.

• LinkedIn Learning
• 48 minutes
• On-Demand
• Free Trial Available

Customer Experience Toolkit

620 ratings at Udemy

Master essential customer experience strategies, tools, and techniques to create exceptional customer journeys, build loyalty programs, and optimize business outcomes through effective omnichannel implementation.

• Udemy
• 1 hour 17 minutes
• On-Demand
• Paid Course

Meta Ads & Facebook Marketing with ChatGPT for Beginners

394 ratings at Udemy

Learn Facebook and Instagram Ads, AI-Targeting and Meta Ads Objectives. Use ChatGPT and Gemini. Learn Facebook Marketing

• Udemy
• 16 hours 57 minutes
• On-Demand
• Paid Course

Launching Your Freelancing Business

56 ratings at Coursera

Learn to launch your freelance business by developing a unique brand, understanding customer journeys, automating processes, and continuously improving your services and reputation.

• Coursera
• 7 hours 40 minutes
• On-Demand
• Paid Course

Creating a Positive Customer Experience

3257 ratings at LinkedIn Learning

Discover how to turn customers into enthusiastic fans. Learn how to add value and provide an exceptional customer experience through each phase of the customer journey.

• LinkedIn Learning
• 57 minutes
• On-Demand
• Free Trial Available

Microcredential

AI for Marketing

80 ratings at Coursera

Explore AI's transformative impact on marketing, from customer acquisition to content creation. Gain practical skills in leveraging AI for enhanced marketing outcomes and business growth.

• Coursera
• 4 weeks, 10 hours a week
• On-Demand
• Paid Course
• 3 courses

AI Product Marketing & Go to Market Strategy

233 ratings at Udemy

Maximize Your Product Marketing with an AI Go to Market Strategy

• Udemy
• 5 hours 7 minutes
• On-Demand
• Paid Course

What Can AI Do for Marketing?

57 ratings at Coursera

Discover AI's impact on marketing strategies, customer engagement, and business growth. Learn to leverage data, map customer journeys, and address AI bias for ethical, effective marketing practices.

• Coursera
• 15 hours 14 minutes
• On-Demand
• Paid Course

Marketing in the Age of AI

Discover how artificial intelligence transforms marketing through personalized targeting, recommendation systems, text analysis, and generative AI while navigating brand safety and regulations.

• Coursera
• 15 hours 38 minutes
• On-Demand
• Paid Course

Build your Sales Funnel with ChatGpt in 2 hours!

200 ratings at Udemy

Create a Marketing Automation Strategy that turns leads into customers on autopilot with ChatGpt

• Udemy
• 2 hours 25 minutes
• On-Demand
• Paid Course