Nielsen Norman Group Courses

Exam-based UX certificate proving user experience expertise. Optional specialties: Interaction Design, Web Design, Mobile Design, UX Research.

• Nielsen Norman Group
• Self-Paced
• Paid Course

Accelerating Research with AI

Safely and effectively integrate AI into the user research process without sacrificing the integrity of your findings. Cut through the hype to learn where current genAI technology can actually benefit

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

AI for Design Workflows

Integrate AI (ethically, effectively, and with purpose) into every stage of your design practice - from ideation to prototyping, visual design, and handoff. Generate UX deliverables, evaluate and refi

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

AI Product Strategy

Learn facilitation tools that help you move conversations from hype to evidence and guide your organization toward responsible, effective AI adoption. As teams rush to add AI into their products, many

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Analytics and User Experience

Analytics platforms provide a relatively cheap and fast source of valuable quantitative data. Learn how to use analytics data to improve, quantify, and track the user experience of your product or ser

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Analyzing Qualitative UX Data

To succeed in a competitive job market, UX researchers must identify, extract, and communicate innovative insights from large amounts of complex data.

• Nielsen Norman Group
• 4 hours
• Self-Paced
• Paid Course

Application Design for Web and Desktop

Learn best practices to design, web-based and native desktop apps. Understand your users’ needs, goals, and workflows. Enable them to use your app immediately, while also learning advanced funct

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Architecting and Managing Effective Design Systems

Design systems aren’t just style guides or component libraries. They are living products and an ongoing practice of decision-making at scale.

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Assessing UX Designs Using Proven Principles

There’s no replacement for true user research, but UX assessments can act as a valuable supplement to user data.

• Nielsen Norman Group
• 11 hours
• Self-Paced
• Paid Course

Becoming a UX Coach

To thrive in this field, UX practitioners must cultivate leadership abilities that empower them to drive meaningful change.

• Nielsen Norman Group
• 4 hours
• Self-Paced
• Paid Course

Becoming a UX Strategist

Understand the complex role of the User Experience Strategist and how it differs from other UX roles. We’ll map out who UX Strategists typically work for and collaborate with. We’ll also r

• Nielsen Norman Group
• 4 hours
• Self-Paced
• Paid Course

Content Strategy and Governance

Creating and maintaining successful content starts with content strategy. Learn how to craft a sustainable content strategy and management process tailored to your organization and team’s contex

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Customer Journey Management

Customers expect highly orchestrated, seamless omnichannel customer experiences. In this course, you will learn how to overcome organizational barriers to adopt a journey-driven approach to experience

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Designing AI Experiences

AI-enabled features and products are increasingly common priorities for organizations. Learn to design effective interfaces and interactions for AI technology. Gain practical skills to implement AI fe

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Designing Complex Apps for Specialized Domains

Designing complex applications to support domain-specific workflows presents unique challenges. You’ll leave this course with a toolbox of patterns and solutions that can be applied across domai

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course