Customer Relationship Management Courses and Certifications

SAP C4C - Functional Training (for Beginners)

546 ratings at Udemy

For Beginners, SAP CRM Consultants, Solution Architects, End Users to upskill/cross skill on SAP C4C quickly and easily

• Udemy
• 4 hours 11 minutes
• Self-Paced
• Paid Course

Pass MB-210 - Microsoft Dynamics 365 Sales On Your First Try

458 ratings at Udemy

Learn and Master Microsoft Dynamics 365 Sales App And Pass The MB-210 Exam On Your First Try.

• Udemy
• 9 hours 22 minutes
• Self-Paced
• Paid Course

Essential Sales and Relationship Management Skills

457 ratings at Udemy

People Skills | Selling | Building Rapport | Engaging Customer | Managing Relationships | Banking & Financial Services.

• Udemy
• 3 hours 30 minutes
• Self-Paced
• Paid Course

MB-230: Microsoft Dynamics 365 Customer Service Mastery

444 ratings at Udemy

A Complete Guide to the Microsoft Dynamics 365 Customer Service Module to Ace the MB-230 Certification exam.

• Udemy
• 2 hours 57 minutes
• Self-Paced
• Paid Course

The Ultimate Customer Experience Course (3 In 1)

437 ratings at Udemy

Deliver A 'Branded' Customer Experience, Build Loyalty & Maximize Profits (Taught By 2 Award Winning Experts)

• Udemy
• 2 hours 49 minutes
• Self-Paced
• Paid Course

MB-200 Course Will Be Replaced By PL-200 Exam Soon

415 ratings at Udemy

Learn and Master Microsoft Power Platform And Pass The PL-200 Exam On Your First Try.

• Udemy
• 10 hours 27 minutes
• Self-Paced
• Paid Course

Customer Experience: Brand Purpose & Leadership

365 ratings at Udemy

Define A Brand Purpose That Adds Value To Your Customers & Your Business

• Udemy
• 1 hour 7 minutes
• Self-Paced
• Paid Course

Sales operations: strategies and frameworks for selling more

237 ratings at Udemy

Learn how to train, develop and improve your sales team with this sales management masterclass

• Udemy
• 10 hours 26 minutes
• Self-Paced
• Paid Course

AI-Powered CRM: From Fundamentals to Applications

Explore AI-driven CRM strategies to personalize customer interactions, predict behaviors, build chatbots, and optimize relationships while addressing ethical considerations.

• Swayam
• 8 weeks
• Self-Paced
• Free Online Course

Master data-driven decision making using HubSpot's reporting tools across CRM, Marketing, CMS, Sales, and Service Hubs. Learn to collect, manage, and analyze data to drive growth, engage customers, and create compelling dashboards.

• HubSpot Academy
• 3-4 hours
• Self-Paced
• Free Certificate

Introduction to Churn and Lifetime Value (LTV) Analysis Course (How To)

59-minute Data Analysis course: This introduction to Churn and Lifetime Value ("LTV") analysis course is designed for absolute beginners to give th...

• Treehouse
• 59 minutes
• Self-Paced
• Free Trial Available

Salesforce

Succeed with Relationship Selling

Learn relationship selling and follow-through best practices from Dale Carnegie.

• Trailhead
• 50 minutes
• Self-Paced
• Free Online Course

Salesforce

Administer Net Zero Cloud

Set up Net Zero Cloud, analytics, and reference data sets.

• Trailhead
• 2 hours 45 minutes
• Self-Paced
• Free Online Course

Build a CRM with Google Sheets + PostgreSQL + Stripe API Tutorial (Ecommerce Course)

Learn to build a comprehensive CRM using Google Sheets API, Stripe API, SMTP API, and PostgreSQL. Gain hands-on experience with data management, payment processing, and email automation in this practical tutorial.

• freeCodeCamp
• 2-3 hours
• Self-Paced
• Free Video

Learn what your business needs to have before implementing an automation strategy and discover how you should think about CRM data and business processes when using workflows in HubSpot.

• HubSpot Academy
• Self-Paced
• Free Online Course