Dell Courses

Setting Up Your Sale

Comprehensive introduction to IT sales careers, covering customer research, trust-building, rapport establishment, and technical foundations. Develop essential skills for successful customer interactions and solution selling.

• Coursera
• 6 hours 35 minutes
• On-Demand
• Paid Course

Microcredential

Dell Technologies IT Sales Representative

Master IT sales fundamentals from prospecting to closing deals, build customer relationships, and develop persuasive communication skills for competitive technology sales roles.

• Coursera
• 4 weeks, 10 hours a week
• On-Demand
• Paid Course
• 4 courses

Microcredential

Dell Technologies Technical Customer Support Specialist

47 ratings at Coursera

Master essential technical support skills, from hardware fundamentals to customer service excellence, preparing for a rewarding career as a Dell Technologies Support Specialist.

• Coursera
• 12 weeks, 10 hours a week
• On-Demand
• Paid Course
• 5 courses

Microcredential

Develop with Dell: IT Sales

36 ratings at Coursera

Develop essential IT sales skills, from securing roles to closing deals. Learn trust-building, opportunity qualification, value proposition creation, and customer commitment strategies.

• Coursera
• 4 weeks, 6 hours a week
• On-Demand
• Paid Course
• 3 courses

Dell Technologies Technical Support Career Introduction

24 ratings at Coursera

Gain essential skills and insights for a successful tech support career. Learn roles, responsibilities, interview strategies, and industry trends to excel in this dynamic field.

• Coursera
• 8 hours 14 minutes
• On-Demand
• Paid Course

Dell Technologies Customer Service for Technical Support

21 ratings at Coursera

Master essential technical support skills for Dell, from handling customer interactions to managing complaints and building lasting relationships through proven service strategies.

• Coursera
• 11 hours 57 minutes
• On-Demand
• Paid Course

Dell Technologies Technical Support for Hardware

21 ratings at Coursera

Master hardware troubleshooting techniques for client and enterprise systems, from component identification to diagnostics and repairs, preparing for technical support roles in IT environments.

• Coursera
• 14 hours 44 minutes
• On-Demand
• Paid Course

Selling with Confidence

21 ratings at Coursera

Gain confidence in IT sales by learning to communicate value, overcome objections, and close deals effectively. Practice essential skills for successful customer interactions and securing commitments.

• Coursera
• 4 hours 56 minutes
• On-Demand
• Paid Course

What Does IT Sales Entail?

17 ratings at Coursera

Explore IT sales careers, develop professional skills, and learn the sales process. Gain insights into customer motivations and opportunity qualification for a successful start in technology sales.

• Coursera
• 7 hours 39 minutes
• On-Demand
• Paid Course

Dell Technologies Technical Support for Software

10 ratings at Coursera

Master essential tech support skills for operating systems, software troubleshooting, and system optimization. Learn to diagnose issues, implement solutions, and utilize key support tools for effective IT problem-solving.

• Coursera
• 10 hours 17 minutes
• On-Demand
• Paid Course

Dell Technologies Networking & Security Technical Support

Master network troubleshooting and cybersecurity fundamentals while learning to identify threats, implement security frameworks, and develop incident management strategies for effective technical support.

• Coursera
• 10 hours 12 minutes
• On-Demand
• Paid Course

Dell Technologies Becoming An Effective Seller

Master IT sales fundamentals, sustainability practices, AI tools, and territory management to build client relationships and drive success in the evolving technology landscape.

• Coursera
• 12 hours 15 minutes
• On-Demand
• Paid Course

Dell Technologies Closing the Deal

Master essential sales techniques to communicate business value, deliver compelling presentations, overcome objections, and close deals confidently.

• Coursera
• 9 hours 44 minutes
• On-Demand
• Paid Course

Dell Technologies Establishing Your Sales Strategy

Discover effective sales strategies, buyer psychology, and IT fundamentals to excel in technology sales and build lasting customer relationships.

• Coursera
• 8 hours 48 minutes
• On-Demand
• Paid Course

Dell Technologies Introduction to IT Sales

Discover essential skills for entry-level IT sales roles, from communication and emotional intelligence to personal branding and professional pitch development.

• Coursera
• 10 hours 6 minutes
• On-Demand
• Paid Course