Overview

This course is designed to equip you with the essential skills and knowledge to excel in entry-level sales roles. No previous experience is necessary. The course will help you effectively communicate your background, education, skills, and experience, while enhancing your understanding of key career readiness competencies and professional communication principles. The course covers the eight NACE Career Readiness Competencies, helping you identify behaviors that demonstrate each competency and reflect on your experiences. You will learn to read and interpret sales job postings, identify key requirements, and match your skills to specific roles. You will also cover professional communication principles, developing effective strategies for various contexts. You will also explore how EQ and adaptability contribute to effective sales practices. Finally, the course will help you develop a personal brand, identifying your unique qualities and strengths, and creating a personal pitch. By the end of this course, you will be able to: Communicate relevant information about their background, education, skills and experience in a concise format. Identify and describe behaviors associated with the NACE Career Readiness Competencies Analyze sales job posting requirements and the ways in which the learners' experience aligns to each. Summarize typical tasks required in entry-level sales roles. Be able to identify ways to demonstrate active listening. Identify and apply principles of professional communication. Define Emotional Intelligence and identify strategies to improve EQ. Describe ways that emotional intelligence and adaptability can make you a better seller Describe best practices for working with others based on personality type Articulate the value of their personal brand Identify components of their personal brand. Create and deliver a personal sales candidate pitch

Syllabus

Sales Career Overview

This week you will get an overview of what a career in Sales could look like for you. You’ll learn about what it takes to be an inside sales representative and various paths your career could take once you get started. We’ll also discuss some of the key characteristics and qualities needed to be successful in sales.

Human Skills for Sales

This week is all about the foundational professional skills you’ll need to work in the IT industry. Things like time management, active listening and communication will be essential to your success as a sales professional. This week we’ll cover strategies for making the most of your time, and tips for crafting professional business communications.

Emotional Intelligence and Adaptability

This module introduces learners to the concept of Emotional Intelligence (EQ), its key components, and strategies for improvement. Participants will understand how enhancing their EQ can make them more effective sellers by fostering better client relationships. Additionally, learners will explore their own personality types and articulate best practices for collaborating with others based on these insights. This module is designed to enhance interpersonal skills and adaptability in professional settings.

Establishing Your Brand with a Personal Pitch

This module empowers learners to articulate the value of their personal brand. Participants will develop their own personal brand, highlighting their unique strengths and qualities. Additionally, learners will create and deliver a compelling personal sales candidate pitch, effectively showcasing their brand to potential employers or clients. This module is designed to enhance personal branding and presentation skills in a professional context.