Customer Relationship Management Courses and Certifications

Strategies for Converting and Retaining Customers Online

117 ratings at Coursera

Learn effective strategies for online customer conversion and retention, including search engine marketing, PPC campaigns, landing page optimization, and customer journey analysis.

• Coursera
• 10 hours 45 minutes
• On-Demand
• Paid Course

Learn to define target markets, create scalable processes, and build effective training, coaching, hiring, and onboarding programs to elevate your sales team's performance and growth.

• HubSpot Academy
• 3-4 hours
• On-Demand
• Free Certificate

Microsoft MB-910 Cert Course: Dynamics 365 Fundamentals-CRM

730 ratings at Udemy

Gain a firm understanding of the fundamentals of Dynamics 365 (CRM) with this course!

• Udemy
• 6 hours 27 minutes
• On-Demand
• Paid Course

Customer Retention: Maximise Your Profits

659 ratings at Udemy

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits.

• Udemy
• 1 hour 39 minutes
• On-Demand
• Paid Course

Zoho CRM and Zoho Creator Masterclass

643 ratings at Udemy

Learn everything you need to become a Zoho CRM/Creator consultant.

• Udemy
• 6 hours 59 minutes
• On-Demand
• Paid Course

Learn to Create Amazing Customer Experience Blueprints

610 ratings at Udemy

Become the Most Important Customer Strategist in your Company!

• Udemy
• 47 minutes
• On-Demand
• Free Online Course

Bitrix24 implementation masterclass

554 ratings at Udemy

Learn to use Bitrix24 CRM , Task Management and Automation tools to improve the productivity of your company.

• Udemy
• 11 hours 8 minutes
• On-Demand
• Paid Course

SAP C4C - Functional Training (for Beginners)

546 ratings at Udemy

For Beginners, SAP CRM Consultants, Solution Architects, End Users to upskill/cross skill on SAP C4C quickly and easily

• Udemy
• 4 hours 11 minutes
• On-Demand
• Paid Course

Pass MB-210 - Microsoft Dynamics 365 Sales On Your First Try

457 ratings at Udemy

Learn and Master Microsoft Dynamics 365 Sales App And Pass The MB-210 Exam On Your First Try.

• Udemy
• 9 hours 22 minutes
• On-Demand
• Paid Course

Essential Sales and Relationship Management Skills

448 ratings at Udemy

People Skills | Selling | Building Rapport | Engaging Customer | Managing Relationships | Banking & Financial Services.

• Udemy
• 3 hours 30 minutes
• On-Demand
• Paid Course

The Ultimate Customer Experience Course (3 In 1)

437 ratings at Udemy

Deliver A 'Branded' Customer Experience, Build Loyalty & Maximize Profits (Taught By 2 Award Winning Experts)

• Udemy
• 2 hours 49 minutes
• On-Demand
• Paid Course

MB-230: Microsoft Dynamics 365 Customer Service Mastery

437 ratings at Udemy

A Complete Guide to the Microsoft Dynamics 365 Customer Service Module to Ace the MB-230 Certification exam.

• Udemy
• 2 hours 57 minutes
• On-Demand
• Paid Course

MB-200 Course Will Be Replaced By PL-200 Exam Soon

415 ratings at Udemy

Learn and Master Microsoft Power Platform And Pass The PL-200 Exam On Your First Try.

• Udemy
• 10 hours 27 minutes
• On-Demand
• Paid Course

Customer Experience: Brand Purpose & Leadership

365 ratings at Udemy

Define A Brand Purpose That Adds Value To Your Customers & Your Business

• Udemy
• 1 hour 7 minutes
• On-Demand
• Paid Course

Sales operations: strategies and frameworks for selling more

221 ratings at Udemy

Learn how to train, develop and improve your sales team with this sales management masterclass

• Udemy
• 10 hours 26 minutes
• On-Demand
• Paid Course