Customer Relationship Management Courses and Certifications

Fundamentos TIC para profesionales de negocios: Aplicaciones empresariales

16 ratings

¿Tienes que trabajar con las Tecnologías de la Información y te faltan conocimientos? Conoce los fundamentos de los sistemas de información para la empresa.

• edX
• 4 weeks, 3-6 hours/week
• Self-Paced
• Free Online Course (Audit)

Credential

Salesforce Fundamentals

267 ratings at Coursera

Master Salesforce platform essentials, from user interface to advanced automation, gaining skills to implement CRM solutions and drive business success through hands-on projects and comprehensive modules.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 4 courses

Salesforce Basics

220 ratings at Coursera

Explore Salesforce CRM's key features, from Lightning for Sales to Community Cloud, while learning to secure your organization and manage permissions effectively.

• Coursera
• 4 hours 43 minutes
• Self-Paced
• Paid Course

SAP UI5 / Fiori - Full Course

5 ratings

Comprehensive guide to building front-end applications with SAP UI5 and Fiori, covering essential concepts from basic setup to advanced features like routing, custom controls, and accessibility.

• freeCodeCamp
• 6 hours
• Self-Paced
• Free Video

Salesforce Reporting

32 ratings at Coursera

Aprenda a criar objetos personalizados, gerenciar dados, criar relatórios e painéis, e manter o engajamento do cliente usando o Salesforce Service Cloud para otimizar a experiência do usuário.

• Coursera
• 23 hours 52 minutes
• Self-Paced
• Paid Course

Salesforce Capstone: Organization Integration

26 ratings at Coursera

Integrate Salesforce skills through a comprehensive project, demonstrating data management, user access, UI configuration, reporting, and deployment. Prepare for the Salesforce Administrator exam.

• Coursera
• 7 hours 13 minutes
• Self-Paced
• Paid Course

Salesforce Integration

24 ratings at Coursera

Explore data management, automation, and insights with Salesforce. Practice custom processes, workflows, and data modeling through hands-on activities, discussions, and practical assignments.

• Coursera
• 12 hours 59 minutes
• Self-Paced
• Paid Course

AI Agents and Agentic AI with Python & Generative AI

425 ratings at Coursera

Explore Agentic AI with Python, learning to create intelligent agents that take action on data—from drafting emails to generating presentations—giving you a competitive edge in the AI-enhanced workplace.

• Coursera
• 10 hours 38 minutes
• Self-Paced
• Paid Course

Salesforce Credential

Salesforce Sales Development Representative

609 ratings at Coursera

Master tech sales skills for a rewarding career. Learn to engage customers, solve problems, and thrive in a high-energy, data-driven environment. No prior experience required.

• Coursera
• 12 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 5 courses

Coursera Credential

Technology & Software Sales Fundamentals

509 ratings at Coursera

Master technology and software sales through comprehensive training covering lead generation, CRM tools, AI-powered strategies, and ROI articulation for tech products.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 6 courses

Basics in Cloud Computing with SAP Cloud Platform

8829 ratings at Udemy

Learn about SAP Cloud Platform in detail and also build & deploy your own applications in SAP Cloud. Course is Updated!

• Udemy
• 3 hours 53 minutes
• Self-Paced
• Paid Course

SAP Basis Administration

8585 ratings at Udemy

Learn everything you need to know to become and SAP Basis Administrator, will prepare from start to be an SAP Consultant

• Udemy
• 1 day 15 hours 49 minutes
• Self-Paced
• Paid Course

Fundamentals of Logistics, Supply Chain & Customer Service

8556 ratings at Udemy

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1.

• Udemy
• 5 hours 7 minutes
• Self-Paced
• Paid Course

Microsoft Dynamics 365 (CRM, NAV, AX) Intro Training Course

8516 ratings at Udemy

Learn the Basics of the Hottest Technology in the Market Today! It's a Combination of Microsoft Dynamics CRM, NAV & AX.

• Udemy
• 2 hours 28 minutes
• Self-Paced
• Paid Course

Salesforce Development Training for Beginners

8088 ratings at Udemy

Salesforce Development :Learn about Apex programming and Salesforce development. Become a Salesforce Developer.

• Udemy
• 13 hours 53 minutes
• Self-Paced
• Paid Course