Learn to build cohesive, high-performing teams by understanding team development models and fostering positive team chemistry. Explore how to create compelling visions and shared goals that unite team members around common objectives. Develop skills to appreciate and leverage diversity within teams, turning different perspectives and backgrounds into competitive advantages. Master conflict management techniques to address disagreements constructively and maintain team harmony. Build trusting, long-term relationships with customers by applying team-building principles to external partnerships and client interactions.
Overview
Syllabus
- Understand the team development model
- Identify team chemistry
- Create vision and goals
- Appreciate diversity
- Manage conflict
- Learn how to build trusting, long-term relationships with customers
Taught by
ECA Online