Conflict Management Courses and Certifications

Microcredential

Core Skills for Conflict Management

Master conflict resolution techniques to transform workplace tension into opportunities for trust and team growth through confident communication strategies.

• CodeSignal
• 4 hours
• On-Demand
• Free Certificate
• 4 courses

Conflict Management: The complete guide

3374 ratings at Udemy

Conflict management: effective techniques to better manage conflicts, negotiate, influence and solve problems

• Udemy
• 1 hour 31 minutes
• On-Demand
• Paid Course

Conflict Management and De-Escalation in Customer Service

3314 ratings at Udemy

Customer Support Training | Customer Success | Customer Experience | Customer Relationship Management | Client Success

• Udemy
• 3 hours 5 minutes
• On-Demand
• Paid Course

Conflict Management

3852 ratings at Great Learning

Master conflict resolution skills and five management approaches to reduce destructive workplace conflicts and become an essential organizational asset.

• Great Learning
• 1 hour
• On-Demand
• Free Online Course

Conflict Management, Conflict Resolution, and Mediation

275 ratings at Udemy

Conflict Management | Conflict Resolution | Mediation | Mediator | Conflict Management Frameworks and Checklist

• Udemy
• 1 hour 31 minutes
• On-Demand
• Paid Course

How to Have Difficult Conversations: Conflict Management

107 ratings at Udemy

Master the art of having difficult conversations. Discover effective communication skills to speak with assertiveness.

• Udemy
• 2 hours 22 minutes
• On-Demand
• Paid Course

Conflict Management Workshop (Live Online)

8 ratings at CourseHorse

Learn how to navigate difficult encounters with diplomacy in the Conflict Management Workshop.

• CourseHorse
• 8 hours
• On-Demand
• $1,595.00

Starweaver

Conflict Management Essentials

Master essential conflict management skills to navigate workplace tensions with empathy, de-escalate challenging conversations, and foster resilient team dynamics.

• Coursera
• 49 minutes
• On-Demand
• Paid Course

State Bank of India

Conflict Management & Negotiation Essentials

Master essential conflict management and negotiation skills to transform disputes into opportunities for growth. Learn to understand conflict causes, communicate effectively, and develop negotiation strategies for win-win outcomes in professional and per…

• edX
• 3 weeks, 2-3 hours a week
• On-Demand
• Free Online Course (Audit)

Exercising Leadership: Foundational Principles

36 reviews

Mobilize people to tackle tough problems and build the capacity to thrive through the dangers of change

• edX
• 4 weeks, 2-3 hours a week
• On-Demand
• Free Online Course (Audit)

Communicative Harmony: A Guide to Conflict Management

Discover effective communication strategies for managing conflicts across various settings, from workplace disputes to cross-cultural challenges, while developing emotional intelligence and negotiation skills for collaborative solutions.

• Swayam
• 12 weeks
• On-Demand
• Free Online Course

Managing Conflicts on Projects with Cultural and Emotional Intelligence

182 reviews

Great program managers understand and heal bad communication habits and conflicts that arise within project teams and stakeholders. Learn how by leveraging emotional and cultural intelligence using the Coordinated Management of Meaning (CMM).

• edX
• 5 weeks, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)

• Best of All Time

Having Difficult Conversations and Managing Conflict

15 ratings at Corporate Finance Institute

This course provides leaders with skills and knowledge to improve their skills in managing difficult conversations and, develops their confidence in addressing conflict

• Corporate Finance Institute
• 1 hour 13 minutes
• On-Demand
• Paid Course

NPTEL-NOC IITM

Interpersonal Relationships: Psychological Contracts, Trust, and Conflict Management - Part 2

Explore psychological contracts, trust, prosocial behavior, cooperation, and conflict management in interpersonal dynamics.

• YouTube
• 27 minutes
• On-Demand
• Free Video

NPTEL-NOC IITM

Conflict and Conflict Management - Part 2

Explore the distinctions between conflict and dispute, and learn effective conflict management strategies in this legal perspective from an advocate of the High Court of Karnataka.

• YouTube
• 20 minutes
• On-Demand
• Free Video