Customer Retention Courses and Certifications

How to deal with an upset customer - Great Customer Service

1123 ratings at Udemy

Learn Advanced Customer Service Strategies and Tactics to Turn Your Upset Customers into Raving Fans

• Udemy
• 7 hours 33 minutes
• On-Demand
• Paid Course

Customer Service to Customer Relationship Management

1053 ratings at Udemy

Master effective strategies to transform satisfied customers into passionate brand advocates, boosting revenue through sustained relationships and positive customer experiences.

• Udemy
• 1 hour 28 minutes
• On-Demand
• Paid Course

Complete WhatsApp Marketing Course

952 ratings at Udemy

Make more sales, grow & retain customers, increase status views and take your Business to the next level with Whatsapp

• Udemy
• 2 hours 16 minutes
• On-Demand
• Paid Course

Essential Customer Success

946 ratings at Udemy

The definitive Customer Success Management course. Practical resources for professional Customer Success Managers.

• Udemy
• 2 hours 49 minutes
• On-Demand
• Paid Course

CX - Customer Experience Management

860 ratings at Udemy

How to put your customers first, every time, in this intermediary course.

• Udemy
• 1 hour 55 minutes
• On-Demand
• Paid Course

KAM - Key Account Management - made simple

829 ratings at Udemy

Adapt your Approach and Drive Long-Term Success with Key Accounts

• Udemy
• 1 hour 11 minutes
• On-Demand
• Paid Course

Strategies for Converting and Retaining Customers Online

117 ratings at Coursera

Learn effective strategies for online customer conversion and retention, including search engine marketing, PPC campaigns, landing page optimization, and customer journey analysis.

• Coursera
• 10 hours 45 minutes
• On-Demand
• Paid Course

Customer Service Excellence - from customers to operations

628 ratings at Udemy

How to deal with dissatisfied and angry customers and create a human and excellent service

• Udemy
• 6 hours 23 minutes
• On-Demand
• Paid Course

Certification in Customer Relationship Management (CRM)

517 ratings at Udemy

Effectively manage and enhance relationships with customers with Process, Case Study, Example & Complete Implementation

• Udemy
• 6 hours 58 minutes
• On-Demand
• Paid Course

Growth Marketing Fundamentals

494 ratings at Udemy

Learn how to grow any business systematically. Acquire, retain, and monetize customers like top Silicon Valley startups.

• Udemy
• 1 hour 57 minutes
• On-Demand
• Paid Course

Design Thinking : Customer Journey Mapping

462 ratings at Udemy

Sure shot way to delight customers, recreate value proposition, improve customer experience (CX) & become profitable

• Udemy
• 1 hour 4 minutes
• On-Demand
• Paid Course

Digital Marketing Campaigns: Strategy, Execution & AI Power

448 ratings at Udemy

Launch high-impact digital marketing campaigns using real-world frameworks, ChatGPT prompt libraries, and top AI tools.

• Udemy
• 4 hours 1 minute
• On-Demand
• Paid Course

Reselling Gift Cards - Work from Home - Lifestyle Business

441 ratings at Udemy

Learn exactly how to work from home reselling Gift Cards working 5-10 hours per week. Everything is included! Arbitrage!

• Udemy
• 3 hours 12 minutes
• On-Demand
• Paid Course

Business development and sales processes - a bird's eye view

374 ratings at Udemy

A complete black book on high business development and sales. Prepare, pitch and persuade your prospects and clients.

• Udemy
• 20 hours 37 minutes
• On-Demand
• Paid Course

Smart Tips: Sales, Master Relationship-Driven Selling via AI

335 ratings at Udemy

53 Sales micro-lessons to sell ideas, products, and yourself—using AI, trust, & strategy to connect, convert, and lead.

• Udemy
• 2 hours 31 minutes
• On-Demand
• Paid Course