Customer Relationship Management Courses and Certifications

Design a Remarkable Client Experience for More Recurring Revenue

Design a Remarkable Client Experience for More Recurring Revenue with Tara McMullin

• CreativeLive
• 55 minutes
• On-Demand
• Paid Course

Assessing Needs to Understand Customer Impact

Discover how to build trust through transparency, personalized support, and proactive strategies that address real customer needs and create lasting partnerships.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Microcredential

Delivering Human-Centered Customer Experiences

Unlock the art of empathetic communication, needs assessment, trust-building, and commitment follow-through to transform customer interactions into lasting loyalty opportunities.

• CodeSignal
• 5 hours
• On-Demand
• Free Certificate
• 4 courses

Build a Strong Pipeline Through Prospecting

Master AI-powered prospecting techniques to identify high-potential leads, craft compelling cold messages, tailor outreach strategies, and maintain pipeline quality for consistent sales success.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Sales and Marketing Program

Are you ready to unlock the secrets of successful sales and marketing?

• OpenLearning
• 170 hours
• On-Demand
• Paid Course

Certified Customer Service Professional (CCSP)

Achieve Customer Service Excellence by Becoming a Certified Professional

• OpenLearning
• On-Demand
• Paid Course

Creating a Results-Driven Culture Course

Discover how to build a results-driven organizational culture by aligning mission, vision, and goals while optimizing decision-making, customer relationships, and operational efficiency.

• Graduate School USA
• On-Demand
• $649.00

Managing Customer Relationships with Empathy

1 review

Master empathetic communication techniques to handle frustrated customers, validate emotions, deliver effective apologies, and rebuild trust for positive service outcomes.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Basics in Cloud Computing with SAP Cloud Platform

8793 ratings at Udemy

Learn about SAP Cloud Platform in detail and also build & deploy your own applications in SAP Cloud. Course is Updated!

• Udemy
• 3 hours 53 minutes
• On-Demand
• Paid Course

Microsoft Dynamics 365 (CRM, NAV, AX) Intro Training Course

8456 ratings at Udemy

Learn the Basics of the Hottest Technology in the Market Today! It's a Combination of Microsoft Dynamics CRM, NAV & AX.

• Udemy
• 2 hours 28 minutes
• On-Demand
• Paid Course

SAP Basis Administration

8425 ratings at Udemy

Learn everything you need to know to become and SAP Basis Administrator, will prepare from start to be an SAP Consultant

• Udemy
• 1 day 15 hours 49 minutes
• On-Demand
• Paid Course

Fundamentals of Logistics, Supply Chain & Customer Service

8410 ratings at Udemy

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1.

• Udemy
• 5 hours 7 minutes
• On-Demand
• Paid Course

Salesforce Development Training for Beginners

8069 ratings at Udemy

Salesforce Development :Learn about Apex programming and Salesforce development. Become a Salesforce Developer.

• Udemy
• 13 hours 53 minutes
• On-Demand
• Paid Course

SAP Debugging for Functional Consultants

7679 ratings at Udemy

A quick and easy guide to SAP ABAP debugging for Functional Consultants

• Udemy
• 1 hour 40 minutes
• On-Demand
• Free Online Course

SAP S/4HANA Finance & Controlling - Configuration & End User

7664 ratings at Udemy

The course covers both configuration and end-user processes for SAP S/4HANA Finance and Controlling

• Udemy
• 2 days 6 hours 26 minutes
• On-Demand
• Paid Course