Customer Retention Courses and Certifications

Career Certificate

Growth Product Manager

39 ratings at Udacity

Learn to grow products by designing acquisition funnels, activation and retention strategies, growth loops, and monetization plans as a Growth Product Manager.

• Udacity
• 2 months 3 weeks 2 days 10 hours 48 minutes
• Self-Paced
• Paid Course

Satisfação garantida: desenvolva a fidelidade de clientes

39 ratings at Coursera

Aprenda a criar fidelidade no e-commerce por meio de relacionamentos com clientes, programas de fidelidade, remarketing e análise de dados.

• Coursera
• 4 weeks, 7 hours a week
• Self-Paced
• Paid Course

Machine Learning for Marketing in Python

From customer lifetime value, predicting churn to segmentation - learn and implement Machine Learning use cases for Marketing in Python.

• DataCamp
• 4 hours
• Self-Paced
• Free Trial Available

Beyond Etsy

9 ratings at CreativeLive

Learn when and how to move an established Etsy shop to an independent branded online store while retaining customers and managing the transition.

• CreativeLive
• 1 hour 57 minutes
• Self-Paced
• Paid Course

Marketing Strategies for Baby Photographers

6 ratings at CreativeLive

Marketing Strategies for Baby Photographers with Julia Kelleher

• CreativeLive
• 2 hours 52 minutes
• Self-Paced
• Paid Course

Hooked: How To Build Habit-Forming Products

5 ratings at CreativeLive

Hooked: How To Build Habit-Forming Products with Nir Eyal

• CreativeLive
• 2 hours 54 minutes
• Self-Paced
• Paid Course

Design a Remarkable Client Experience for More Recurring Revenue

Design a Remarkable Client Experience for More Recurring Revenue with Tara McMullin

• CreativeLive
• 55 minutes
• Self-Paced
• Paid Course

Coursera Career Certificate

AI-Powered Customer Success

371 ratings at Coursera

Apply generative AI across customer success: run Voice of Customer programs, improve retention, automate support with ChatGPT and Claude, and design a chatbot in Flowise.

• Coursera
• 4 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 8 courses

Customer Experience Management (CX): MASTERCLASS 2026

5406 ratings at Udemy

#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C.

• Udemy
• 13 hours 3 minutes
• Self-Paced
• Paid Course

Fundamentals of Real Customer Success

4705 ratings at Udemy

Ensure your customers stay longer, buy more, and advocate for you by helping them achieve their desired outcome.

• Udemy
• 1 hour 49 minutes
• Self-Paced
• Paid Course

CRM: Customer Relationship Management

4207 ratings at Udemy

Practical Ideas To Generate Sales, Loyalty And Repeat Business Fast

• Udemy
• 1 hour 40 minutes
• Self-Paced
• Paid Course

Driving Customer Equity with AI

Learn to grow customer equity with generative AI: evaluate acquisition tactics, model customer retention, automate marketing interventions, and run experiments to measure AI's impact.

• Coursera
• 4 weeks, 2 hours a week
• Self-Paced
• Paid Course

Coursera Career Certificate

Customer Analytics & Intelligence

130 ratings at Coursera

Master customer segmentation, sentiment analysis, and retention using HubSpot, Google Analytics segments, and AI tools to track brand mentions and boost purchase velocity.

• Coursera
• 4 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 9 courses

Become a Top-1% Fiverr Seller - 2026 Freelancing Masterclass

1787 ratings at Udemy

How top Fiverr sellers boost freelancing earnings by 1,000% from each sale. Fiverr freelancing for home business success

• Udemy
• 5 hours 37 minutes
• Self-Paced
• Paid Course

EDUCBA Career Certificate

Customer-Centric CRM Strategy and Management

53 ratings at Coursera

Manage customer relationships end to end: explore CRM fundamentals, analyze customer lifecycles, design strategic blueprints, implement automation tools, and work through CRM case studies.

• Coursera
• 4 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 3 courses