Customer Relationship Management Courses and Certifications

As Competências do Especialista no Sucesso do Cliente

24 ratings at Coursera

Aprenda competências essenciais para o Especialista no Sucesso do Cliente, incluindo relacionamento, análise de dados, tecnologia e estratégias para gerar valor e manter clientes satisfeitos.

• Coursera
• 1 day 8 hours 38 minutes
• On-Demand
• Paid Course

Principais Elementos do Sucesso do Cliente

20 ratings at Coursera

Aprenda as dez leis do Sucesso do Cliente e como implementá-las para melhorar a estratégia de negócios, relacionamento, métricas e co-criação de valor, promovendo uma mentalidade centrada no cliente.

• Coursera
• 1 day 16 hours 57 minutes
• On-Demand
• Paid Course

Marketing Strategy

6 ratings at Noble Desktop

Master essential marketing principles and strategies to develop comprehensive plans, conduct market research, analyze competitors, and implement effective campaigns for business success.

• Noble Desktop
• 12 hours
• 9th Apr, 2026
• $325.00

Modelos de Atribuição

Aprenda a atribuir crédito aos canais de marketing na jornada do cliente, usando modelos tradicionais e avançados para otimizar recursos e aumentar a eficácia das estratégias de comunicação.

• Coursera
• 21 hours 27 minutes
• On-Demand
• Paid Course

Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women  

Explorez le processus d'achat, la segmentation du marché et l'analyse concurrentielle pour développer une proposition de valeur client convaincante et une stratégie tarifaire efficace pour la croissance de votre entreprise.

• Coursera
• 4 hours 33 minutes
• On-Demand
• Paid Course

UBits

Negociación y gestión de métricas

Enhance your knowledge of negotiation strategies, customer relationship management, and sales metrics while developing rapport-building skills and stakeholder management techniques for improved commercial outcomes.

• Coursera
• 19 hours 14 minutes
• On-Demand
• Paid Course

Creating a Results-Driven Culture Course

Discover how to align mission, vision, and goals while enhancing decision-making, customer relationships, and operational efficiency for organizational success.

• Noble Desktop
• On-Demand
• $649.00

Salesforce

Intro to Point & Click App Development

1 rating at Udacity

In this short class you'll build powerful apps without writing code. Great if you're an aspiring developer or someone who wants to learn what programmers do.

• Udacity
• 3 hours
• On-Demand
• Free Online Course

SAP ERP Essential Training

13536 ratings at LinkedIn Learning

Get started with SAP ERP. Learn about the different modules in this enterprise resource planning platform, as well as basic end-user navigation and reporting in SAP ERP.

• LinkedIn Learning
• 1 hour 31 minutes
• On-Demand
• Free Trial Available

Learning Salesforce

10545 ratings at LinkedIn Learning

Learn how to use Salesforce to manage a sales pipeline and existing customers.

• LinkedIn Learning
• 1 hour 8 minutes
• On-Demand
• Free Trial Available

Facebook Chatbots: Generate Leads and Sales Effectively

24 ratings at CreativeLive

Facebook Chatbots: Generate Leads and Sales Effectively with Isaac Rudansky

• CreativeLive
• 11 hours 15 minutes
• On-Demand
• Paid Course

Evernote for Mac

5 ratings at CreativeLive

Maximize Evernote's potential for business management, from task organization to client relations. Learn techniques to streamline workflows, collaborate effectively, and boost productivity.

• CreativeLive
• 2 hours 50 minutes
• On-Demand
• Paid Course

Stress-Free Selling

Learn dynamic marketing and sales skills to become a superstar seller. Shift your thinking, leverage customer behavior, build expertise, and master the Sales Hourglass process for more effective selling.

• CreativeLive
• 10 hours 27 minutes
• On-Demand
• Paid Course

Keep them Coming Back: The Secret to Repeat Sales

3 ratings at CreativeLive

Keep them Coming Back: The Secret to Repeat Sales with Mei Pak

• CreativeLive
• 2 hours 19 minutes
• On-Demand
• Paid Course

Manager Management

Find the tools and tips to become great managers in this course.

• OpenLearning
• 10 hours
• On-Demand
• Paid Course