Service-Oriented Architecture Courses and Certifications

Cisco AppDynamics Application Performance Management (APM)

1219 ratings at Udemy

Explore Cisco's AppDynamics for proactive enterprise application monitoring, gaining deep visibility and skills to address performance issues before user complaints arise.

• Udemy
• 8 hours 14 minutes
• Self-Paced
• Paid Course

Coursera

Create a services customer satisfaction process

42 ratings at Coursera

Learn to map customer interactions, align marketing and service opportunities, and design a process for achieving and measuring customer satisfaction in this hands-on project.

• Coursera
• 1 hour 55 minutes
• Self-Paced
• Paid Course

Product Owner: Essential Skills and Tools for Innovation

37 ratings at Coursera

Master essential product ownership skills, from vision refinement and backlog management to user story mapping, lean startup principles, and value-driven release planning for innovative product development.

• Coursera
• 13 hours 51 minutes
• Self-Paced
• Paid Course

How to become a strong Product Owner

1179 ratings at Udemy

Master essential Product Owner skills and techniques to drive value-driven product development, from backlog management to user story mapping, estimation methods, and goal setting for successful product delivery.

• Udemy
• 3 hours 24 minutes
• Self-Paced
• Paid Course

EDUCBA

Mastering TQM: Apply, Evaluate & Improve Quality Systems

36 ratings at Coursera

Discover TQM principles, quality costs, and customer-focused strategies. Apply Deming, Juran, and Crosby philosophies while implementing statistical tools for continuous improvement.

• Coursera
• 12 hours 44 minutes
• Self-Paced
• Paid Course

Intro to Lean Six Sigma and Project Identification Methods

29 ratings at Coursera

Learn essential skills for the ASQ Certified Six Sigma Yellow Belt exam and process improvement initiatives. Explore Lean Six Sigma, DMAIC framework, measurement systems analysis, and data collection methods for effective problem-solving.

• Coursera
• 6 hours 58 minutes
• Self-Paced
• Paid Course

Coursera

Improve Business Performance with Microsoft Forms

24 ratings at Coursera

Discover how to use Microsoft Forms to create customer and employee satisfaction surveys, gaining valuable insights to improve business performance and make informed decisions.

• Coursera
• 1 hour 23 minutes
• Self-Paced
• Paid Course

Build Customer Loyalty

24 ratings at Coursera

Discover e-commerce loyalty strategies including rewards programs, dynamic remarketing, post-purchase follow-ups, and customer satisfaction measurement techniques.

• Coursera
• 2 hours 58 minutes
• Self-Paced
• Paid Course

Coursera

Discovery and Low-Fidelity Design with Figma

23 ratings at Coursera

Explore the UX design process from discovery to low-fidelity prototyping with Figma, learning to create personas, journey maps, wireframes, and collaborative prototypes.

• Coursera
• 11 hours 40 minutes
• Self-Paced
• Paid Course

Dell

Dell Technologies Customer Service for Technical Support

22 ratings at Coursera

Master essential technical support skills for Dell, from handling customer interactions to managing complaints and building lasting relationships through proven service strategies.

• Coursera
• 11 hours 57 minutes
• Self-Paced
• Paid Course

EDUCBA

Mastering Total Quality Management: Analyze, Apply & Improve

21 ratings at Coursera

Explore Total Quality Management principles, implementation frameworks, and real-world applications to transform organizational culture and drive sustainable quality improvements.

• Coursera
• 6 hours 58 minutes
• Self-Paced
• Paid Course

UX Research and Information Architecture 

20 ratings at Coursera

Discover essential UX research and information architecture skills to uncover user needs, map journeys, and create intuitive, user-centered products using proven methods from discovery to post-launch refinement.

• Coursera
• 13 hours 26 minutes
• Self-Paced
• Paid Course

Coursera

Support Interactive Learning with Genially

19 ratings at Coursera

Create interactive learning experiences using Genially's features to map out engaging journeys for students, enhancing content delivery and fostering collaborative information sharing.

• Coursera
• 1 hour 9 minutes
• Self-Paced
• Paid Course

EDUCBA

CRM Strategies: Analyze, Design & Implement

19 ratings at Coursera

Master CRM principles through case studies, strategic frameworks like PESTLE/SWOT, and advanced tools to enhance customer value and implement effective relationship strategies.

• Coursera
• 4 hours 39 minutes
• Self-Paced
• Paid Course

Coursera

Create Model-driven Power App for Rental Company

18 ratings at Coursera

Create a model-driven Power App to streamline and standardize the car rental process, from request approval to vehicle return, using Microsoft Dataverse for data storage and management.

• Coursera
• 1 hour 24 minutes
• Self-Paced
• Paid Course