Empathy Mapping Courses and Certifications

Coursera

Product and Service Development: Empathy Mapping with Miro

33 ratings at Coursera

Learn to create empathy maps using Miro for product development. Analyze customer data, develop personas, and identify opportunities to enhance your business ventures and product offerings.

• Coursera
• 2 hours 15 minutes
• Self-Paced
• Paid Course

Start the UX Design Process: Empathize, Define, and Ideate

16855 ratings at Coursera

In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio.

• Coursera
• 19 hours 56 minutes
• Self-Paced
• Paid Course

NPTEL-NOC IITM

User-Centered Design - Understanding User Perspective and Empathy Mapping

Discover user-centered design principles, empathy mapping, mental models, and persona-driven UX strategies for creating intuitive interfaces that truly connect with users.

• YouTube
• 33 minutes
• Self-Paced
• Free Video

Product Discovery Process - The Complete Course

1108 ratings at Udemy

A step by step guide on how to efficiently do Product Discovery in any team using the latest techniques in the industry

• Udemy
• 2 hours 4 minutes
• Self-Paced
• Paid Course

Design Thinking | Unlock Innovation and User-centricity

1074 ratings at Udemy

Learn the concepts, tools and techniques & create the right environment to apply them successfully in your own work

• Udemy
• 3 hours 30 minutes
• Self-Paced
• Paid Course

Coursera

Communicate UX Research with Empathy Maps in Miro

Create empathy maps in Miro to effectively communicate UX research findings, applying design thinking and empathy to visualize user insights for better team collaboration.

• Coursera
• 2 hours 5 minutes
• Self-Paced
• Paid Course

Coursera

Advanced UX Strategies for Product Managers

Master battle-tested UX strategies to build user-focused products using empathy maps, journey flows, and heuristic evaluations with hands-on Figma labs and JTBD frameworks.

• Coursera
• 3 hours 37 minutes
• Self-Paced
• Paid Course

Packt

UX: Research Process

Master essential UX research techniques, from empathy mapping and journey mapping to user interviews and usability testing. Create effective information architecture, develop user personas, and implement data-driven design solutions.

• Coursera
• 9 hours 27 minutes
• Self-Paced
• Paid Course

Design Thinking Toolbox 2.0 | 50+ Methods, 25+ Templates +AI

914 ratings at Udemy

50+ Methods | 25+ Templates | 10+ AI Tools | Certificate | Expand Your DT Skills | For Workshops & Innovation Processes

• Udemy
• 6 hours 54 minutes
• Self-Paced
• Paid Course

Stanford Webinar - Apply Design Thinking in Your Work

1 rating

Learn to apply design thinking principles in your work, from empathy mapping to effective brainstorming techniques, to drive innovation and solve complex problems creatively.

• YouTube
• 50 minutes
• Self-Paced
• Free Online Course

UX Research for Apps: User-centric from Concept to Launch

683 ratings at Udemy

How do you design apps that connect with customers and get them excited? Find it with this complete UX research toolkit.

• Udemy
• 3 hours 16 minutes
• Self-Paced
• Paid Course

Employee Experience Design Crash Course

227 ratings at Udemy

Learn about the key concepts and tools of Employee Experience Design

• Udemy
• 1 hour 27 minutes
• Self-Paced
• Paid Course

Augmenting Design Thinking with Human-Computer Interaction

Explore design thinking principles and HCI fundamentals to create user-centric interfaces through hands-on prototyping, research methods, and industry-relevant case studies.

• Swayam
• 8 weeks
• Self-Paced
• Free Online Course

NITTTR

Design Thinking for Educators

Learn innovative problem-solving techniques to enhance student engagement and creativity. Gain hands-on experience applying Design Thinking principles to develop interactive, student-centered learning experiences.

• Swayam
• 8 weeks
• Self-Paced
• Free Online Course

Intro to Design Thinking Course (How To)

75-minute Design course: Learn the user-centered methods and mindsets that entire businesses are using to improve their product experiences. Throug...

• Treehouse
• 1 hour 15 minutes
• Self-Paced
• Free Trial Available