Empathy Mapping Courses and Certifications

Coursera

Product and Service Development: Empathy Mapping with Miro

33 ratings at Coursera

Learn to create empathy maps using Miro for product development. Analyze customer data, develop personas, and identify opportunities to enhance your business ventures and product offerings.

• Coursera
• 2 hours 15 minutes
• On-Demand
• Paid Course

Start the UX Design Process: Empathize, Define, and Ideate

16814 ratings at Coursera

In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio.

• Coursera
• 19 hours 56 minutes
• On-Demand
• Paid Course

NPTEL-NOC IITM

User-Centered Design - Understanding User Perspective and Empathy Mapping

Discover user-centered design principles, empathy mapping, mental models, and persona-driven UX strategies for creating intuitive interfaces that truly connect with users.

• YouTube
• 33 minutes
• On-Demand
• Free Video

Product Discovery Process - The Complete Course

1084 ratings at Udemy

A step by step guide on how to efficiently do Product Discovery in any team using the latest techniques in the industry

• Udemy
• 2 hours 4 minutes
• On-Demand
• Paid Course

Design Thinking Toolbox 2.0 | 50+ Methods, 25+ Templates +AI

906 ratings at Udemy

50+ Methods | 25+ Templates | 10+ AI Tools | Certificate | Expand Your DT Skills | For Workshops & Innovation Processes

• Udemy
• 6 hours 54 minutes
• On-Demand
• Paid Course

Customer Experience: Journey Mapping

3037 ratings at LinkedIn Learning

Gain a deeper understanding of your customer. Find pain points and opportunities in the customer experience with journey mapping.

• LinkedIn Learning
• 50 minutes
• On-Demand
• Free Trial Available

Design Thinking: Solve Problems Creatively & Put People 1st

68 ratings at Udemy

Master the complete Design Thinking process and learn how to generate user-centered solutions and drive real impact!

• Udemy
• 1 hour 6 minutes
• On-Demand
• Paid Course

Packt

UX: Research Process

Master essential UX research techniques, from empathy mapping and journey mapping to user interviews and usability testing. Create effective information architecture, develop user personas, and implement data-driven design solutions.

• Coursera
• 9 hours 27 minutes
• On-Demand
• Paid Course

Stanford Webinar - Apply Design Thinking in Your Work

1 review

Learn to apply design thinking principles in your work, from empathy mapping to effective brainstorming techniques, to drive innovation and solve complex problems creatively.

• YouTube
• 50 minutes
• On-Demand
• Free Online Course

Designing Emotion: How to Use Design to Move People

733 ratings at LinkedIn Learning

Explore the role emotion plays in great design. Learn how to use design to move people and inspire connection with your brand.

• LinkedIn Learning
• 27 minutes
• On-Demand
• Free Trial Available

Augmenting Design Thinking with Human-Computer Interaction

Explore design thinking principles and HCI fundamentals to create user-centric interfaces through hands-on prototyping, research methods, and industry-relevant case studies.

• Swayam
• 8 weeks
• On-Demand
• Free Online Course

NITTTR

Design Thinking for Educators

Learn innovative problem-solving techniques to enhance student engagement and creativity. Gain hands-on experience applying Design Thinking principles to develop interactive, student-centered learning experiences.

• Swayam
• 8 weeks
• On-Demand
• Free Online Course

Intro to Design Thinking Course (How To)

75-minute Design course: Learn the user-centered methods and mindsets that entire businesses are using to improve their product experiences. Throug...

• Treehouse
• 1 hour 15 minutes
• On-Demand
• Free Trial Available

GDC

What Cats Can Teach You About Empathic Game Design

Explore how designing games for cats can enhance empathic game design for humans, offering unique insights into user engagement and interaction principles.

• YouTube
• 26 minutes
• On-Demand
• Conference Talk

Primeros pasos en el proceso de diseño de UX: Empatizar, definir e idear

937 ratings at Coursera

Aprende a empatizar con usuarios, definir problemas y generar ideas innovadoras en diseño UX. Desarrolla habilidades prácticas para crear soluciones centradas en el usuario y comenzar tu portfolio profesional.

• Coursera
• 1 day 6 hours 30 minutes
• On-Demand
• Paid Course