IT Service Management Courses and Certifications

Amazon Web Services;  Amazon

Introduction to AWS Key Management Service

Learn to create, manage, and monitor encryption keys using AWS Key Management Service. Hands-on practice with encrypting S3 data, assigning permissions, and tracking key usage via CloudTrail.

• AWS Skill Builder
• 1 hour
• Self-Paced
• Paid Course

Amazon Web Services;  Amazon

AWS Key Management Service Getting Started

Master AWS Key Management Service fundamentals to create, control, and manage cryptographic keys for securing data across AWS services and applications.

• AWS Skill Builder
• 1 hour
• Self-Paced
• Free Certificate

Set up and use service management in Dynamics 365 Supply Chain Management

Master service management in Dynamics 365 Supply Chain Management, from setting up agreements and dispatching to working with service orders, subscriptions, and repair management for optimized customer service delivery.

• Microsoft Learn
• 3 hours 37 minutes
• Self-Paced
• Free Online Course

Discover comprehensive onboarding guidance for SAP Field Service Management implementation, covering system access, support resources, project planning, enablement tools, and go-live preparation.

• SAP Learning
• 3 hours 28 minutes
• Self-Paced
• Free Online Course

Master SAP Enterprise Service Management configuration, including self-service setup, form creation, integration with S/4HANA and SuccessFactors, and business document management for Service Cloud Version 2.

• SAP Learning
• 5 hours 33 minutes
• Self-Paced
• Free Online Course

ServiceNow Certified Administration For Beginners

8941 ratings at Udemy

ServiceNow platform for beginners who would like to become Certified ServiceNow Administrator. Learn core fundamentals

• Udemy
• 1 hour 39 minutes
• Self-Paced
• Paid Course

Service Design: Designing for Experience Over Time

8765 ratings at Udemy

Learn how to structure new service innovations that deliver value to customers and users

• Udemy
• 1 hour 14 minutes
• Self-Paced
• Paid Course

The ULTIMATE ITIL 4 Foundations Certification Course

6331 ratings at Udemy

Learn the most important concepts to pass the ITIL 4 certification exam the first time.

• Udemy
• 7 hours 19 minutes
• Self-Paced
• Paid Course

Planning and Implementing a Security Incident Response

3863 ratings at Udemy

Learn all about planning and implementing a Security Incident Response along with best practices and recommendations

• Udemy
• 1 hour 59 minutes
• Self-Paced
• Paid Course

Hardware Asset Management in ServiceNow

3100 ratings at Udemy

The perfect course for managing Hardware Assets in ServiceNow! Unlock the full benefits of IT Asset Management (ITAM)!

• Udemy
• 6 hours 10 minutes
• Self-Paced
• Paid Course

All You Need to Know About ServiceNow Administration

3037 ratings at Udemy

A Course For Beginners on ServiceNow. Helps in administering ServiceNow and for CSA exam on ServiceNow

• Udemy
• 13 hours 8 minutes
• Self-Paced
• Paid Course

ITIL® 4 and ITSM in the Workplace

2980 ratings at Udemy

Learn key concepts of ITIL 4 and IT service management with an accredited trainer. Gain insights into ITSM in the workplace and prepare for certification with sample exam questions.

• Udemy
• 1 hour 3 minutes
• Self-Paced
• Free Online Course

DevOps Foundation : Fundamentals to start a DevOps career

2913 ratings at Udemy

Explore the principles, values, benefits and practices that underpin DevOps prepare Exin DevOps Foundation certification

• Udemy
• 4 hours 22 minutes
• Self-Paced
• Paid Course

The Complete Guide to Service Portal in ServiceNow

2893 ratings at Udemy

Learn how to configure, customize, and build Service Portals in ServiceNow!

• Udemy
• 7 hours 1 minute
• Self-Paced
• Paid Course

All You Need to Know About REST Integration In ServiceNow

2616 ratings at Udemy

Uni-Directional and Bi-Directional REST Integration in Servicenow. Integration between two ServiceNow instances

• Udemy
• 5 hours 16 minutes
• Self-Paced
• Paid Course