IT Support Courses and Certifications

IT Support/HelpDesk Fundamentals - 9 Topics in one course!

2761 ratings at Udemy

Master the skills and attributes sought after by employers for IT Help Desk, IT Support, and IT Technician positions

• Udemy
• 3 hours 29 minutes
• On-Demand
• Paid Course

IT Support and Service Desk jobs -Crash Course for Beginners

1817 ratings at Udemy

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1

• Udemy
• 3 hours 45 minutes
• On-Demand
• Paid Course

Microcredential

Microsoft IT Support Specialist

1529 ratings at Coursera

Develop IT support skills with Microsoft, covering fundamentals, networking, cybersecurity, and Microsoft 365. Gain hands-on experience and prepare for the MS-900 certification exam with a 50% discount voucher.

• Coursera
• 12 weeks, 10 hours a week
• On-Demand
• Paid Course
• 6 courses

Microcredential

Microsoft Cloud Support Associate

1565 ratings at Coursera

Comprehensive IT and cloud support training, covering Azure services, Microsoft 365, and cybersecurity. Develop skills for cloud management, troubleshooting, and prepare for AZ-900 certification with hands-on experience.

• Coursera
• 20 weeks, 10 hours a week
• On-Demand
• Paid Course
• 12 courses

IT & Technical Support Guide to Helpdesk, Desktop & Servers

1293 ratings at Udemy

Learn about the different levels of IT technical support, from service desk to infrastructure / server technical support

• Udemy
• 2 hours 3 minutes
• On-Demand
• Paid Course

Ultimate IT Support Course for Technical Skills

492 ratings at Udemy

Your Guide to Mastering IT: Launch your Successful Career with 700+ Lessons

• Udemy
• 2 days 8 hours 54 minutes
• On-Demand
• Paid Course

Cisco Certified Support Technician (CCST) IT Support

233 ratings at Udemy

Exam Prep Course: hardware, operating systems, networking essentials, mobile devices, security concepts

• Udemy
• 4 hours 19 minutes
• On-Demand
• Paid Course

IT Support and Service Desk - Part 2 - More Advanced Topics

104 ratings at Udemy

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 2

• Udemy
• 3 hours 39 minutes
• On-Demand
• Paid Course

Microcredential

Google IT Support

1 review

Master Google's professional IT support training to prepare for a high-growth career with no prior experience needed, while earning CompTIA A+ certification and college credits.

• Coursera
• On-Demand
• Paid Course
• 6 courses

Microcredential

Cisco Certified Support Technician IT Support - 100-140

17 ratings at Coursera

Master IT support fundamentals and troubleshooting workflows to prepare for Cisco CCST 100-140 certification with hands-on experience in hardware, software, and networking.

• Coursera
• 16 weeks, 5 hours a week
• On-Demand
• Paid Course
• 10 courses

Cisco Certified Support Technician IT Support 100-140 Unit 1

Discover essential IT support skills for CCST certification, covering help desk operations, troubleshooting, documentation, and customer service fundamentals.

• Coursera
• 2 hours 31 minutes
• On-Demand
• Paid Course

Cisco Certified Support Technician IT Support 100-140 Unit 4

Master troubleshooting techniques for hardware, peripherals, and connectivity issues while developing systematic problem-solving skills for diverse IT environments.

• Coursera
• 2 hours 39 minutes
• On-Demand
• Paid Course

Cisco Certified Support Technician IT Support 100-140 Unit 2

Master troubleshooting workflows, diagnostic procedures, and safety protocols including fire, electrical, and ESD risks while learning responsible e-waste practices for IT support.

• Coursera
• 2 hours
• On-Demand
• Paid Course

Cisco Certified Support Technician IT Support 100-140 Unit 9

Master remote access tools like TeamViewer and WebEx while learning AI-powered troubleshooting techniques for effective IT support and problem resolution.

• Coursera
• 1 hour 59 minutes
• On-Demand
• Paid Course

Cisco Certified Support Technician IT Support 100-140 Unit10

Gain insights into IT support career challenges, professional communication, and hands-on experience from a help desk veteran's real-world stories.

• Coursera
• 4 hours 3 minutes
• On-Demand
• Paid Course