​​In this course you explore the fundamental business processes for on-site service processing in SAP S/4HANA Cloud Public Edition, service.​
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Overview
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Syllabus
- Introducing SAP S/4HANA Cloud Public Edition, Service
- Learning More About the Solution Processes of SAP S/4HANA Cloud Public Edition, Service
- Getting to Know SAP S/4HANA Cloud Public Edition, Service
- Finding the Required Business Roles and Business Catalogs for a Solution Process
- Accessing All SAP Enable Now Simulations
- Introducing SAP S/4HANA Cloud Public Edition, Service
- Working with Service Orders and Service Confirmations (3D2, 6GS)
- Introducing Service Order Management and Monitoring
- Creating Service Orders and Service Confirmations
- Optimizing Common Service Processes with Templates, Service Bundles and Product Proposals
- Using Detailed Features of the SAP Fiori App Manage Service Orders
- Using Additional Functionality Related to Standard Service Processes
- Using Service Order Management with Advanced Variant Configuration
- Working with Service Orders and Service Confirmations (3D2, 6GS)
- Procuring Materials to Execute Service Orders (3NI)
- Introducing Procurement for Service Management
- Explaining the Process Steps and Business Roles for Procurement for Service Management
- Using SAP Fiori Apps to Procure Materials for Service Orders
- Procuring Materials to Execute Service Orders (3NI)
- Creating Service Quotations (4GA)
- Introducing the Service Quotation Solution Process
- Explaining the Service Quotation Process Steps
- Using the App Manage Service Quotations
- Creating Service Quotations (4GA)
- Creating Service Contracts (3MO, 6GU)
- Introducing Service Contract Management
- Creating Service Contracts
- Using Additional Functionality Related to Service Contracts
- Using Contract Management with Advanced Variant Configuration
- Creating Service Contracts (3MO, 6GU)
- Monitoring Service Performance (43B)
- Introducing Service Monitoring and Analytics
- Explaining the Business Roles for Service Monitoring and Analytics
- Using Analytical Apps and Screens
- Monitoring Service Performance (43B)