Knowledge Management Courses and Certifications

Knowledge Management

Develop and implement a strategy of knowledge management in this course.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Knowledge Management 101 (Self-paced) (Live Online)

See how capturing and sharing organizational knowledge can lift collaboration and fuel innovation.

• CourseHorse
• Self-Paced
• $129.00

Knowledge Management Tools for SMEs

576 ratings at Udemy

Learn about a variety of Knowledge Management Tools for SMEs and how they can enhance SMEs' performance.

• Udemy
• 2 hours 2 minutes
• Self-Paced
• Free Online Course

Knowledge Management Accelerated with Generative AI

388 ratings at Udemy

Revolutionize Knowledge Management with GenAI tools like ChatGPT

• Udemy
• 2 hours 39 minutes
• Self-Paced
• Paid Course

Devoxx

Knowledge Management for the Technically Inclined - Devoxx Greece 2024

Discover techniques for organizing and presenting information effectively, improving documentation with peers, and aligning content to optimize communication and productivity in technical environments.

• YouTube
• 40 minutes
• Self-Paced
• Free Video

Philly Tech Entrepreneurs

Dodging Brain Drain - Lessons on Knowledge Management

Discover strategies to prevent knowledge loss when key employees leave and build effective documentation systems from day one at your startup.

• YouTube
• 13 minutes
• Self-Paced
• Free Video

SAIConference

Gamechanging Knowledge Management for Uncertain Times

Discover how opinionated AI and multi-agent systems revolutionize knowledge management through human-centric frameworks, tackling global challenges with cognitive collaboration.

• YouTube
• 31 minutes
• Self-Paced
• Free Video

การจัดการความรู้ | Knowledge Management

แนวคิด พัฒนาการของการจัดการความรู้ ความหมายของการจัดการความรู้ การจัดการความรู้ในองค์กรภาครัฐ ลักษณะองค์กรแห่งการเรียนรู้ การจัดทำแผนการจัดการความรู้ และการรวบรวมและจัดเก็บองค์ความรู้

• ThaiMOOC
• Self-Paced
• Free Certificate

Coursera

Share Knowledge Effectively

Discover how shared documentation reduces duplicate work and builds transferable knowledge-sharing habits. Learn tagging strategies and practical skills to make information easier to find, reuse, and trust.

• Coursera
• 1 hour 34 minutes
• Self-Paced
• Paid Course

信息组织（英文版）

Master the principles of organizing data and information in the big data era, covering theoretical foundations and practical applications across multiple disciplines like informatics, computer science, and business.

• XuetangX
• Self-Paced
• Free Online Course

Coursera

Content & Knowledge Management

Master content and knowledge management using Confluence—covering taxonomy design, documentation review, template customization, and knowledge base creation to improve findability and team efficiency.

• Coursera
• 12 hours
• Self-Paced
• Paid Course

Empower customer service representatives in Dynamics 365 Contact Center

Explore how to configure knowledge management and AI agents in Dynamics 365 Contact Center, enabling Copilot features, automating article drafting, and empowering service reps with real-time assistance.

• Microsoft Learn
• 4 hours
• Self-Paced
• Free Online Course

Teacher's Tech

Building a Second Brain with NotebookLM - From Blank Page to Full Research Report

Master Google NotebookLM's 2026 features to build a "Second Brain" - ingest PDFs, YouTube videos, generate reports, infographics, and structured data using NASA's Artemis II mission as a real project.

• YouTube
• 21 minutes
• Self-Paced
• Free Video

ระบบสารสนเทศกับการจัดการความรู้ในยุคดิจิทัล | Information System and Knowledge Management in the Digital Age

เรียนรู้ระบบสารสนเทศและการจัดการความรู้ในยุคดิจิทัล เข้าใจองค์ประกอบ ประโยชน์ และการใช้เทคโนโลยีเพื่อจัดการความรู้ในองค์กรและการศึกษา 4.0

• ThaiMOOC
• Self-Paced
• Free Certificate

Fission

Cortex - Tools for Action: Building a Conceptual Operating System

Explore Cortex, a tool for action that revolutionizes note-taking and knowledge management. Learn about its development, features, and future plans through an insightful presentation and demo.

• YouTube
• 1 hour 10 minutes
• Self-Paced
• Free Video