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00:00:00 - Introducing Lisa DellaPorta
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Classroom Contents
Dodging Brain Drain - Lessons on Knowledge Management
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- 1 00:00:00 - Introducing Lisa DellaPorta
- 2 00:01:15 - Defining knowledge management
- 3 00:02:00 - Challenges of scaling knowledge
- 4 00:03:20 - Signs of a knowledge gap
- 5 00:04:45 - Risks of losing institutional knowledge
- 6 00:06:15 - Starting with knowledge management
- 7 00:07:45 - Keeping knowledge up to date
- 8 00:09:20 - Common mistakes in knowledge management
- 9 00:11:00 - Best practices for documentation
- 10 00:12:15 - Connecting with Lisa DellaPorta
