Customer Engagement Courses and Certifications

Foundations of Project Management

101161 ratings at Coursera

This course is the first in a series of six to equip you with the skills you need to apply to introductory-level roles in project management.

• Coursera
• 13 hours 3 minutes
• Self-Paced
• Paid Course

Fundamentals of Project Management

18 ratings

Learn practical skills and tools for managing social impact projects effectively, from planning and budgeting to risk management and implementation, with insights from experienced project managers worldwide.

• Independent
• 5 weeks, 2-3 hours a week
• Self-Paced
• Free Certificate

Project governance and Project Management Office (PMO)

11 ratings

Whether a project is large or small, innovative or similar to other projects, governance and administrative support will be needed. The type of governance, and level of support, will vary ...

• OpenLearn
• 7 hours
• Self-Paced
• Free Certificate

Marketing in a Digital World

630 ratings

This course examines how digital tools, such as the Internet, smartphones, and 3D printing, are revolutionizing the world of marketing by shifting the balance of power from firms to consumers.

• Coursera
• 1 day 4 hours 43 minutes
• Self-Paced
• Paid Course

• Best of All Time

Credential

Executive Certificate Programme in General Management

1854 ratings at Simplilearn

Gain insights into general management with IIM Indore's triple-accredited executive programme, covering strategy, analytics, leadership, and more, with campus immersion and alumni network access.

• Simplilearn
• 6 months
• Self-Paced
• Paid Course

Master the latest enhancements and features of SAP Emarsys Customer Engagement to maintain your certification status and boost your professional expertise in customer engagement solutions.

• SAP Learning
• 20 minutes
• Self-Paced
• Free Online Course

The Industry and Profession in Construction Management

102 ratings

Explore construction management's key sectors, trends, and roles. Develop leadership skills, understand project lifecycles, and learn industry best practices for successful project execution.

• edX
• 4 weeks, 2-3 hours/week
• Self-Paced
• Free Online Course (Audit)

Fundamentals of Project Planning and Management

10421 ratings at Coursera

Master project planning and execution fundamentals, from scoping and scheduling to risk management and stakeholder analysis, using proven methodologies for successful delivery.

• Coursera
• Self-Paced
• Paid Course

The Science of Success: What Researchers Know that You Should Know

21 ratings

Learn science-backed strategies for success in work, career, and life. Discover what sets high achievers apart and how to develop key traits like growth mindset, expertise, self-motivation, and strong relationships.

• Coursera
• 9 hours 32 minutes
• Self-Paced
• Paid Course

• Best of All Time

Credential

Business Statistics and Analysis

12714 ratings at Coursera

Equip yourself with essential business data analysis tools, from spreadsheet functions to data modeling, probability concepts, and linear regression, culminating in a practical capstone project.

• Coursera
• 12 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 5 courses

Data Science and Agile Systems for Product Management

121 ratings

Deliver faster, higher quality, and fault-tolerant products regardless of industry using the latest in Agile, DevOps, and Data Science.

• edX
• 4 weeks, 2-3 hours/week
• Self-Paced
• Free Online Course (Audit)

Grow Your Business with Goldman Sachs 10,000 Women

92 ratings

Learn to identify growth opportunities, assess feasibility, and create a strategic Business Growth Plan to guide your company's expansion. Gain skills for planning and implementing sustainable business growth.

• Coursera
• 4 hours 9 minutes
• Self-Paced
• Paid Course

Project Initiation: Starting a Successful Project

24216 ratings at Coursera

This course will show you how to set a project up for success in the first phase of the project life cycle: the project initiation phase.

• Coursera
• 14 hours 35 minutes
• Self-Paced
• Paid Course

Emily Carr University of Art + Design

Project Management for Designers

12 ratings

Learn essential project management skills for designers, from client relations to successful project completion. Gain practical knowledge in estimating, contracts, timelines, and self-management to optimize workflow and ensure profitability.

• Kadenze
• 48 hours
• Self-Paced
• Free Online Course

Initiating and Planning Projects

19 ratings

Learn essential project management skills: planning, stakeholder engagement, scope definition, and conflict resolution. Develop the foundation for successful project initiation and execution.

• Coursera
• 7-8 hours
• Self-Paced
• Paid Course