Customer Engagement Courses and Certifications

What is Social?

12 ratings

Explore effective social media strategies for business growth. Learn to leverage digital trends, understand consumer behavior, and build a strong online presence to engage your target audience.

• Coursera
• 8 hours 3 minutes
• Self-Paced
• Paid Course

Stanford CS149 - Parallel Computing 2023

18 ratings

Master parallel computing fundamentals from multi-core CPUs to GPUs, covering hardware design, programming techniques, and performance optimization for modern systems.

• YouTube
• 1 day 19 minutes
• Self-Paced
• Free Video

Career Certificate

AI-Powered Business Analyst

36125 ratings at Simplilearn

Unlock AI-powered business analysis skills with IIBA certification, Excel, SQL, Tableau, and hands-on projects in this comprehensive 20-week program.

• Simplilearn
• 20 weeks
• Paid Course

Career Certificate

Business Analyst Certificate

10532 ratings at Noble Desktop

Master essential business analysis tools - Excel, PowerPoint, SQL, and Tableau - while developing expertise in data analysis, visualization, and presentation design for professional advancement.

• Noble Desktop
• 63 hours
• Self-Paced
• $2,995.00

Construction Management Field Operations and Admin Tools

17 ratings

Explore essential tools for construction management, including estimating, scheduling, controls, administration, and legal aspects. Gain practical skills for effective project planning and execution.

• Coursera
• 8 hours 24 minutes
• Self-Paced
• Paid Course

SAP

SAP Customer Engagement and Discovery

129 ratings at Coursera

Explore SAP Activate methodology, customer engagement, and discovery techniques. Learn to gather insights, conduct workshops, and develop roadmaps for successful SAP implementations and transformations.

• Coursera
• 13 hours 6 minutes
• Self-Paced
• Paid Course

Career Certificate

Google Digital Customer Engagement

50 ratings at Coursera

Master digital marketing fundamentals to attract customers, optimize e-commerce, and build lasting brand loyalty through targeted campaigns and social media engagement.

• Coursera
• 4 weeks, 5 hours/week
• Self-Paced
• Paid Course
• 6 courses

Dubai College of Tourism

Customer Loyalty and Advanced Engagement

Master advanced customer loyalty strategies in hospitality, blending emotional intelligence, AI-driven insights, and sustainable practices to create lasting guest connections aligned with Dubai's service excellence vision.

• Coursera
• 2 hours
• Self-Paced
• Paid Course

Launch Your Customer Engagement Career

Unlock career opportunities in Customer Success and Client Relations by building a professional portfolio, refining your resume, and mastering AI-enhanced behavioral interview techniques.

• Coursera
• 29 minutes
• Self-Paced
• Paid Course

National Institute of Development Administration

กลยุทธ์การตลาดเชิงเนื้อหาในสื่อสังคมเพื่อการจัดการแบรนด์ออนไลน์ | Social Media Content Marketing Strategy for Online Brand Management

เรียนรู้การสร้างเนื้อหาและจัดการชื่อเสียงแบรนด์บนสื่อสังคม พัฒนาการมีส่วนร่วมของผู้บริโภค และจัดการอินฟลูเอนเซอร์ เพื่อสร้างและควบคุมภาพลักษณ์ออนไลน์อย่างมีประสิทธิภาพ

• ThaiMOOC
• Self-Paced
• Free Certificate

Salesforce

Grow Your Customer Loyalty Program

Extend the reach of your loyalty program and gain insight into the results.

• Trailhead
• 5 hours 35 minutes
• Self-Paced
• Free Online Course

Master omnichannel marketing with SAP Emarsys by exploring engagement channels, content strategies, automation tactics, and campaign analytics for effective digital marketing success.

• SAP Learning
• 2 hours 23 minutes
• Self-Paced
• Free Online Course

Discover SAP Customer Data Platform fundamentals, identity resolution, data ingestion, customer insights, and engagement strategies for enhanced customer experiences.

• SAP Learning
• 4 hours 55 minutes
• Self-Paced
• Free Online Course

Explore SAP Engagement Cloud onboarding essentials, covering implementation planning, S-Users, SAP Activate, Cloud ALM, AI features, analytics, and go-live preparation for customers and partners.

• SAP Learning
• 3 hours 39 minutes
• Self-Paced
• Free Online Course

Set up and use the sales accelerator capabilities in Dynamics 365 Sales

Optimize sales processes with Dynamics 365 Sales accelerator. Set up workspaces, create sequences, manage segments, automate assignments, and engage customers through text messaging for enhanced productivity and effectiveness.

• Microsoft Learn
• 4 hours 28 minutes
• Self-Paced
• Free Online Course