This course is designed for new SAP Customers and Partners that are about to start their project implementation with an SAP Emarsys and want to receive guidance, support and to get familiar with all services and platforms included in their subscription.
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Syllabus
- Get Started with SAP Emarsys Customer Engagement
- Understanding Your Onboarding Journey
- SAP Emarsys Customer Engagement Product Overview
- Understanding S-Users and SAP for Me
- Provisioning Your Environment for SAP Emarsys Customer Engagement
- Finding Your Implementation Partner
- Planning Your Implementation with SAP Activate
- Managing Your Project with SAP Cloud ALM
- SAP Emarsys Customer Engagement Resource Center (ORC)
- Leveraging SAP Enablement Resources
- Getting SAP Support
- Utilizing SAP Trust Center
- SAP CX Best Practices - Adoption Overview and Preparation
- Continuous Quality Checks (CQC)
- Get Started with SAP Emarsys Customer Engagement