This course is designed for new SAP Customers and Partners that are about to start their project implementation with an SAP Sales Cloud and SAP Service Cloud and want to receive guidance, support and to get familiar with all services and platforms included in their subscription.
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Overview
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Syllabus
- Get started with SAP Sales Cloud and SAP Service Cloud
- Understanding Your Onboarding Journey
- Learning about SAP Sales Cloud and SAP Service Cloud Solution
- Understanding S-Users and SAP for Me
- Provisioning for SAP Sales Cloud and SAP Service Cloud
- Getting SAP Support
- Finding Your Implementation Partner
- Get started with SAP Sales Cloud and SAP Service Cloud
- Plan Your Implementation
- Preparing for Change
- Planning Your Implementation with SAP Activate
- Managing Your Project with SAP Cloud ALM
- Utilizing SAP Trust Center
- Plan Your Implementation
- Get Enabled
- Leveraging SAP Enablement Resources
- Discovering SAP Sales Cloud and SAP Service Cloud Key Functions and Features 
- Exploring SAP Analytics
- Unlocking Artificial Intelligence's Potential in SAP (AI)
- Get Enabled
- Prepare to Go Live
- Preparing for Cutover
- Learning about Adoption
- Requesting Continuous Quality Checks (CQCs)
- Prepare to Go Live