This course is designed for new SAP customers and partners that are about to start their project implementation with SAP Sales Cloud and SAP Service Cloud Version 2. It provides guidance and support, helping you get familiar with all the services and platforms included in your subscription.
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Overview
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Syllabus
- Get Started with SAP Sales Cloud and SAP Service Cloud Version 2
- Understanding Your Onboarding Journey
- Learning About SAP Sales Cloud and SAP Service Cloud Version 2
- Understanding S-Users and SAP for Me
- Provisioning for SAP Sales Cloud and SAP Service Cloud Version 2
- Getting SAP Support
- Finding Your Implementation Partner
- Get Started with SAP Sales Cloud and SAP Service Cloud Version 2
- Plan Your Implementation
- Preparing for Change
- Planning Your Implementation with SAP Activate
- Managing Your Project with SAP Cloud ALM
- Utilizing SAP Trust Center
- Plan Your Implementation
- Get Enabled
- Leveraging SAP Resources
- Discovering SAP Sales Cloud and SAP Service Cloud Version 2 Key Functions and Features
- Exploring Analytics Features
- Unlocking Artificial Intelligence's Potential in SAP
- Get Enabled
- Prepare to Go Live
- Preparing for Cutover
- Learning about Adoption
- Requesting Continuous Quality Checks (CQCs)
- Prepare to Go Live