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University of Cape Town

Marketing Analytics: Strategy and Decision-Making

University of Cape Town via GetSmarter

Overview

Amplify your digital marketing efforts by learning to harness data analytics and effectively manage enduring, lucrative customer relationships.

On completion of this course, you’ll walk away with: The confidence to optimise return on investment for your marketing decisions, backed by data. A customer segmentation plan that personalises the consumer experience and provides insight into their unique personas. A customer lifetime value management framework to ensure long-term, profitable customer relationships and brand retention. The ability to navigate the marketing technology (MarTech) landscape and learn how to choose a MarTech stack that enables holistic management of your marketing efforts. Unlimited access to edX’s Career Engagement Network, offering you exclusive resources and events to support your professional journey and drive your career forward.

Syllabus

  • Orientation module: Welcome to your Online Campus
  • Module 1: Introduction to marketing analytics
  • Module 2: Big data and big data analytics
  • Module 3: MarTech: Marketing technology
  • Module 4: Data management in marketing analytics
  • Module 5: Web and app analytics
  • Module 6: Segmentation: Tools and techniques
  • Module 7: Customer lifetime value
  • Module 8: The future of marketing analytics

Taught by

Dr Siphiwe Dlamini

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