Customer Satisfaction Courses and Certifications

Marketing Management

69 ratings at edX

Learn how to effectively apply marketing management theories and practices, including the marketing mix, through real-world business scenarios.

• edX
• 9 weeks, 2-4 hours a week
• On-Demand
• Free Online Course (Audit)

Grow Your Business Using Net Promoter Score®

170 ratings at Udemy

The only Net Promoter Score® course that has the power to transform your business into a customer centric one

• Udemy
• 1 hour 20 minutes
• On-Demand
• Paid Course

Overview of Risk, Marketing, Collections analytics etc.

168 ratings at Udemy

Basics of Risk, Marketing, Collections, Operations; Fraud Analytics. Know the objective, techniques; Success stories

• Udemy
• 3 hours 41 minutes
• On-Demand
• Paid Course

Value Based Selling Skills

150 ratings at Udemy

The Essential Guide to Consumer Behavior and Creating Value accordingly

• Udemy
• 1 hour 57 minutes
• On-Demand
• Paid Course

Kano Analysis Expert - Basics to Advanced (Accredited)

146 ratings at Udemy

Kano Analysis to Prioritize Customer Needs + Kano Model Tools and Templates + Certificate +Get 2 CPDs, PMI PDUs and PDCs

• Udemy
• 1 hour 51 minutes
• On-Demand
• Paid Course

ChatGPT for Customer Service Success Competitive Analysis AI

134 ratings at Udemy

Advanced Copy and Paste Prompts to explode your Sales and Customer Satisfaction Instantly with AI

• Udemy
• 1 hour 22 minutes
• On-Demand
• Paid Course

Black book for sales - the secrets and tricks of the trade

109 ratings at Udemy

All secrets you ever wanted to know about the sales trade

• Udemy
• 5 hours 54 minutes
• On-Demand
• Paid Course

Providing Legendary Customer Service

1536 ratings at LinkedIn Learning

Listen in to learn how customer service is a core part of any business and how you and your team can serve your customers effectively.

• LinkedIn Learning
• 1 hour 14 minutes
• On-Demand
• Free Trial Available

Value Stream Mapping in Lean Business

79 ratings at Udemy

Applying Lean in Service and Manufacturing Organizations

• Udemy
• 2 hours 6 minutes
• On-Demand
• Paid Course

Closing with confidence: techniques to develop your business

73 ratings at Udemy

Learn proven concepts and techniques to develop your business and get your sales on point. Prepare, pitch and pursuade.

• Udemy
• 4 hours 24 minutes
• On-Demand
• Paid Course

How to Start a Hair Salon Business

70 ratings at Udemy

Your Complete Guide To Starting Your Hair Salon Even On A Shoestring Budget! Hair Salon Startup : Start a Hair Salon

• Udemy
• 3 hours 59 minutes
• On-Demand
• Paid Course

Coursera

Improving Customer Retention

74 ratings at Coursera

Learn strategies to transform customers into loyal advocates through effective retention practices, loyalty programs, and data-driven marketing techniques. Enhance customer satisfaction and brand loyalty.

• Coursera
• 2 hours 3 minutes
• On-Demand
• Paid Course

Digital Transformation & Customer Experience Management CXM

57 ratings at Udemy

Executive Certificate: CX / Customer Experience, Principles and Foundations of Digital Business and Transformation

• Udemy
• 3 hours 23 minutes
• On-Demand
• Paid Course

Improving Customer Service (Live Online)

45 ratings at CourseHorse

Learn to exceed customer expectations, increase job satisfaction, and advance in the service industry with this Improving Communications course.

• CourseHorse
• 4 hours
• On-Demand
• $422.00

Starweaver

Effective Inventory Management and Optimization

44 ratings at Coursera

Learn techniques to optimize inventory levels, reduce costs, and enhance control processes. Gain practical skills for efficient inventory management in today's competitive business landscape.

• Coursera
• 5 hours 26 minutes
• On-Demand
• Paid Course