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Coursera

Uncover Market Insights: Research Essentials

Coursera via Coursera

Overview

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Uncover Market Insights: Research Essentials is for anyone tasked with turning ambiguous business questions into actionable research projects. You'll move beyond just collecting data to understanding the strategic "why" behind every research request. Learn to identify the five core purposes of market research—from sizing a market to understanding customer satisfaction—and connect them directly to the questions your stakeholders are asking. Through practical, real-world examples inspired by successes and failures at companies like Netflix and Coca-Cola, you will master a structured approach to project initiation. The course culminates in you learning how to use a standardized intake form, a critical tool for capturing project goals, defining the target audience, and setting clear timelines and deliverables. By the end, you won't just be fulfilling requests; you'll be a strategic partner who ensures every research project is set up for success from day one, bringing clarity and alignment to your team's data-driven decisions.

Syllabus

  • Foundations of Market Intelligence
    • This module introduces the core purposes of market research and builds the foundational skill of connecting business questions to the research purpose. You will learn to identify the five fundamental purposes of research and practice, connecting them to real-world business questions. By analyzing scenarios and case studies, you will build the critical skill of diagnosing the "why" behind a stakeholder's request, ensuring that the research is strategically focused from the very beginning.
  • Research Requirements & Documentation Framework
    • This module focuses on translating informal research requests into clear, complete, and documented research requirements using a standardized intake form. You will learn how to use a standardized intake form to systematically capture and document all the critical details of a research request. By the end of this module, you will be able to take a stakeholder's informal request and translate it into a clear, complete, and professional research brief to initiate a project and lay the foundation for success in market research.

Taught by

LearningMate

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