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Coursera

Market Research Foundations for Strategy and Growth

Coursera via Coursera

Overview

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In the real world, data projects fail when they aren't grounded in business value. This course teaches you to lead from day one by mastering the process of translating vague business questions into actionable research plans. You will learn how to frame research questions, conduct stakeholder interviews, and capture project requirements using a structured intake template. The course introduces strategic frameworks such as the 4 Ps, SWOT, and the Ansoff Matrix to help connect research insights to real business growth opportunities. You will also evaluate the cost-benefit of different research approaches and estimate potential research ROI, ensuring that each project you lead is viewed by leadership as a worthwhile investment. You will align on and prepare concise measurement plans and executive summaries that connect research outcomes to business KPIs, so insights are directly actionable for leadership. This foundational stage ensures your research is grounded in business value before moving into advanced data tools. By working through templates, case activities, and short feedback loops, you will gain confidence in scoping projects that balance rigor, feasibility, and business value. You will conclude this course with a professional project intake portfolio that demonstrates your ability to lead the research process from the first stakeholder meeting to the final strategic recommendation. Who this is for: Aspiring market researchers, business analysts, marketing professionals, and anyone looking to develop strategic research skills with no prior experience required.

Syllabus

  • Uncover Market Insights: Research Essentials
    • This module equips you to transform ambiguous business questions into actionable research projects. You will learn the five core purposes of market research and how to connect them to stakeholder needs, using real-world examples from companies like Netflix and Coca-Cola. This module also introduces you to a structured approach to project initiation, centered around a standardized intake form for capturing goals, defining audiences, and setting timelines. By mastering this process, you will move from simply fulfilling requests to becoming a strategic partner who ensures every research project is aligned and set up for success.
  • Define Research Objectives and Methods
    • This module prepares aspiring researchers and analysts to design effective research projects. You will learn to convert vague business problems into specific, measurable research objectives and select appropriate methodologies. Using case studies from Coca-Cola and Airbnb, you will master structured interview techniques and define SMART objectives. The module teaches you to conduct cost-benefit analyses of methods like surveys and interviews to justify your choices. Through hands-on activities, including mock interviews with an AI coach, you will build a portfolio-ready research brief, ensuring your projects are actionable and aligned with strategic business goals.
  • Analyze Markets: Strategy with SWOT
    • This module provides a hands-on foundation in strategic marketing, focusing on the 4Ps and SWOT analysis. You will learn to deconstruct a company's go-to-market strategy by classifying tactics into Product, Price, Place, and Promotion. Through case studies on companies like Netflix and Tesla, this module teaches you to conduct a comprehensive SWOT analysis, organizing internal strengths against external opportunities. You will develop the analytical thinking required to translate raw data into a structured strategic overview, identify competitive vulnerabilities, and formulate actionable recommendations, a critical skill for any aspiring market analyst or business strategist.
  • Optimize Growth: Map and Evaluate ROI
    • This module equips aspiring business analysts and marketers to build compelling, data-backed business cases. You will learn to apply the Ansoff Matrix to systematically map growth opportunities, from market penetration to diversification. This module teaches you not only how to build a growth strategy but also how to quantify its potential revenue impact. You will then learn to conduct a thorough postmortem campaign analysis, evaluating actual ROI against target KPIs, diagnosing variance, and formulating clear, actionable recommendations for future optimization.

Taught by

Professionals from the Industry

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