Customer Engagement Courses and Certifications

Transition from Technical Individual Contributor to Manager

1115 ratings at Udemy

Fast track your transition into IT, Engineering, or Product team management by learning these foundational practices

• Udemy
• 2 hours 26 minutes
• Self-Paced
• Paid Course

Starweaver

Procurement for Governments

24 ratings at Coursera

Explore government procurement strategies, enhancing efficiency and transparency. Gain insights into planning, risk assessment, ethical practices, and combating fraud for improved public sector governance.

• Coursera
• 6 hours 12 minutes
• Self-Paced
• Paid Course

Executive Diploma in Operations Management

1098 ratings at Udemy

MTF Institute Executive Program in Operations Management, Operation Leadership, Management Skills, Process Building

• Udemy
• 3 hours 48 minutes
• Self-Paced
• Paid Course

Fundamentals of Business Problem Solving

23 ratings at Coursera

This course introduces how to classify data and create models used to solve business models. Learners will use Solver to create expressions to find optimal paths for business problems.

• Coursera
• 16 hours 54 minutes
• Self-Paced
• Paid Course

Voxy

Low Intermediate English: Planning & Organization

23 ratings at Coursera

Learn essential language for planning social activities, travel, and work. Practice with real-world content like conversations and emails to improve your skills in organizing various aspects of life.

• Coursera
• 22 hours 1 minute
• Self-Paced
• Paid Course

L&T EduTech Career Certificate

Formwork for concreting

23 ratings at Coursera

Comprehensive exploration of formwork engineering, covering systems, design, cost estimation, planning, and construction aspects. Ideal for civil engineering students and professionals seeking practical insights.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 3 courses

The Complete Sales Skills Master Class - Sales Marketing B2B

1079 ratings at Udemy

Master Sales Skills, Marketing Strategy, B2B Sales, Business Development, Lead Generation Using Top Social Skills

• Udemy
• 1 day 6 hours 33 minutes
• Self-Paced
• Paid Course

LearnKartS

Negotiation Skills

22 ratings at Coursera

Master practical negotiation strategies, psychological tactics, and communication skills to confidently close deals, resolve conflicts, and achieve win-win outcomes in any professional setting.

• Coursera
• 3 hours 20 minutes
• Self-Paced
• Paid Course

Outlook Introduction (Live Online)

22 ratings at CourseHorse

Gain a confident working knowledge of Microsoft Outlook in this thorough introductory course from Computer Training Source, Inc.

• CourseHorse
• 7 hours
• Self-Paced
• $449.00

Coursera

Agile Projects: Developing Tasks with Taiga

21 ratings at Coursera

Learn to create valuable tasks for Agile projects using Taiga, focusing on customer experience and product development. Practice defining user stories and shaping development roadmaps for effective project management.

• Coursera
• 2 hours 15 minutes
• Self-Paced
• Paid Course

Coursera

NGO Startup Analysis with Nonprofit Business Model Canvas

21 ratings at Coursera

Learn to use the Nonprofit Business Model Canvas to design, operationalize, and analyze NGO startups, enhancing strategic decision-making and resource allocation.

• Coursera
• 2 hours 3 minutes
• Self-Paced
• Paid Course

Value-Based Care: Organizational Competencies

21 ratings at Coursera

Explore organizational competencies needed for successful transition to value-based care, including challenges and strategies across different healthcare settings. Learn to implement VBC effectively in real-world scenarios.

• Coursera
• 4 hours 28 minutes
• Self-Paced
• Paid Course

Kotter

Kotter's Change Framework: Accelerators 1-4

21 ratings at Coursera

Learn effective strategies for leading complex change using Kotter's first 4 Accelerators. Discover how to create urgency, build coalitions, form strategic visions, and enlist volunteers to drive successful organizational transformations.

• Coursera
• 3 hours 48 minutes
• Self-Paced
• Paid Course

Introduction to Machine Learning: Art of the Possible

21 ratings at Coursera

Discover best practices and strategies for integrating machine learning into business processes, tailored for decision-makers and leaders involved in ML projects.

• Coursera
• 1 hour 3 minutes
• Self-Paced
• Paid Course

Leading and Developing Top Talent

20 ratings at Coursera

Develop leadership skills to build high-performing teams, lead strategic innovation, and coach effectively. Learn to create inclusive cultures and adapt to remote/hybrid work environments.

• Coursera
• 21 hours 19 minutes
• Self-Paced
• Paid Course