Customer Engagement Courses and Certifications

Marketing Management Essentials:The Marketing Plan Structure

11 ratings at Coursera

Develop, execute, and monitor strategic marketing plans. Master consumer behavior, value creation, and KPIs for impactful marketing outcomes and business growth.

• Coursera
• 59 minutes
• On-Demand
• Paid Course

The "What" of the Marketing Strategy

11 ratings at Coursera

Explore marketing essentials: understand markets, create value, engage customers, and implement strategies with measurable results for profit and brand equity across digital and physical platforms.

• Coursera
• 3 hours 14 minutes
• On-Demand
• Paid Course

CEO Playbook: Generative AI

203 ratings at Udemy

Master Generative AI: A CEO’s Blueprint for Transforming Business

• Udemy
• 2 days 13 hours 36 minutes
• On-Demand
• Paid Course

Online Advertising & Social Media

Master online advertising fundamentals and social media strategies while exploring display ads, ROI calculation, big data analytics, and data visualization for effective digital marketing campaigns.

• Coursera
• 3 hours 24 minutes
• On-Demand
• Paid Course

The "Who" of the Marketing Strategy:Segmentation & Targeting

Dive into strategic marketing, learning to understand markets, meet consumer needs, craft clear strategies, and drive profitability. Gain skills to define and implement effective marketing approaches.

• Coursera
• 58 minutes
• On-Demand
• Paid Course

Digital Marketing Strategy

35 ratings at edX

Set your fundamental right while crafting your marketing strategy for the digital age. Learn to apply powerful frameworks and practices to develop digital marketing plans.

• edX
• 6 weeks, 3-4 hours a week
• On-Demand
• Free Online Course (Audit)

Generative AI in Marketing

19 ratings at Coursera

Explore generative AI's impact on marketing, from creating visual content to enhancing customer engagement. Learn to use AI tools effectively while navigating legal and ethical considerations.

• Coursera
• 13 hours 56 minutes
• On-Demand
• Paid Course

Social Media for Government

2164 ratings at LinkedIn Learning

Learn how social media has changed the marketing landscape, how to best leverage social in an overall marketing strategy, and the best practices for social media campaigns.

• LinkedIn Learning
• 1 hour 17 minutes
• On-Demand
• Free Trial Available

Digital Marketing Roadmap to Creating a Viral Brand

170 ratings at Udemy

Learn strategies to create a viral brand, understand algorithms, connect with customers, stand out online, and effectively use social media ads for business growth.

• Udemy
• 1 hour 39 minutes
• On-Demand
• Free Online Course

Basics of Facebook Marketing

169 ratings at Udemy

Learn Facebook marketing fundamentals, engage audiences, and leverage the platform's unique advantages for effective two-way communication and viral content potential.

• Udemy
• 1 hour 32 minutes
• On-Demand
• Free Online Course

Introduction to Foursquare for Business

162 ratings at Udemy

Learn what Foursquare is all about and how you can make it work for your business.

• Udemy
• 1 hour 44 minutes
• On-Demand
• Free Online Course

Snapchat Marketing: Attract New Customers & Grow Your Brand!

160 ratings at Udemy

Engage with a New Audience, Build Uniquely Strong Relationships, and Convert New Customers (With Almost No Competition)

• Udemy
• 1 hour 51 minutes
• On-Demand
• Paid Course

Customer Experience with Generative AI: Advanced CX with AI

145 ratings at Udemy

Achieve Excellence in Customer Experience with Generative AI: Strategies to Drive Engagement and Business Impact

• Udemy
• 5 hours 54 minutes
• On-Demand
• Paid Course

Branding XL: 65 Strategies That Will 3x Your Traffic

146 ratings at Udemy

Rare Branding Tactics to Get PR & More Sales. Features Personal Branding, Corporate Branding & Small Business Branding

• Udemy
• 1 hour 48 minutes
• On-Demand
• Paid Course

Digital Commerce Reinventing Business Models

20 ratings at edX

Explore digital commerce's impact on business models, agile methodologies, growth hacking, branding, and customer engagement to develop effective online strategies and create value in the digital era.

• edX
• 4 weeks, 5-8 hours a week
• On-Demand
• Free Online Course (Audit)