Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

SAP Learning

Exploring SAP Customer Data Platform Essentials

via SAP Learning

Go to class Write review
Boot.dev Ad

The Most Addictive Python and SQL Courses

Learn More → Simplilearn Ad

Earn a Michigan Engineering AI Certificate — Stay Ahead of the AI Revolution

Learn More →

Overview

Build a Learning Habit
Download Class Central's free printable study calendar
Download for Free

This course will guide you through the foundations of SAP Customer Data Platform and help you evaluate the functionalities for your implementation scenarios.

Syllabus

  • Getting Started With SAP Customer Data Platform
    • Introducing Customer Data
    • Introducing Customer Data Platform
    • Discovering the 3 Core Pillars of SAP Customer Data Platform
    • Discovering SAP Customer Data Platform Terms And Definitions
    • Getting Started With SAP Customer Data Platform
  • Discovering the SAP Customer Data Platform Execution Flow and Use Case
    • Navigating the SAP Customer Data Platform Console
    • Discovering Typical Use Cases
    • How Does SAP Customer Data Platform Enhance Customer Engagement?
    • Discovering the SAP Customer Data Platform Execution Flow and Use Case
  • Defining Identity Resolution
    • Getting to Know the Customer Profile
    • Setting Up Identity Resolution
    • Defining Identity Resolution
  • Executing CDP Data Ingestion
    • Using the Customer Schema
    • Discovering Privacy and Trust Mechanisms
    • Using the Application Library
    • Configuring Events Setup
    • Executing CDP Data Ingestion
  • Creating Data Insights
    • Creating Activity Indicators
    • Creating Segments
    • Defining Customer Explorations
    • Comparing Customer Dashboards
    • Creating Data Insights
  • Managing Engagement and Activation
    • Creating Actions
    • Creating Audiences
    • Managing Engagement and Activation
  • Designing Journeys and Flows
    • Creating CX Flows
    • Creating CX Journeys and Milestones
    • Designing Journeys and Flows

Reviews

Start your review of Exploring SAP Customer Data Platform Essentials

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.