Customer Engagement Courses and Certifications

TED

The Case for Good Jobs - Why They're Good for Business Too

Zeynep Ton advocates for better wages and growth opportunities in essential jobs, arguing that this approach benefits both workers and businesses, leading to improved productivity and profitability.

• YouTube
• 14 minutes
• Self-Paced
• Free Video

Agile Innovation and Problem Solving Skills

18 ratings

Master agile problem-solving techniques to drive innovation, from empathetic requirement gathering to creative solution testing, while building sustainable team environments for continuous improvement.

• Coursera
• 6 hours 48 minutes
• Self-Paced
• Paid Course

PwC

Problem Solving with Excel

5 ratings

Learn essential Excel functions for business problem-solving, including formulas, data cleansing, pivot tables, and advanced techniques through guided demonstrations and practical exercises.

• Coursera
• 20 hours 23 minutes
• Self-Paced
• Paid Course

Visión general del marketing y su función para los negocios

49 ratings

Conoce los conceptos fundamentales del marketing como disciplina estratégica para el éxito de los negocios.

• edX
• 5 weeks, 5-8 hours/week
• Self-Paced
• Free Online Course (Audit)

Strategic Management

5 ratings

Explore modern business strategy in the age of innovation. Learn to formulate and implement effective strategies, avoid outdated ideas, and adapt to technological and global changes.

• Coursera
• 11 hours 18 minutes
• Self-Paced
• Paid Course

Career Certificate

Learn Git

4926 ratings at Boot.dev

Master Git's core concepts and plumbing commands to become a professional developer, covering repositories, branching, merging, rebasing, and GitHub integration.

• Boot.dev
• 8 hours
• Self-Paced
• Paid Course

University of Maryland Center for Environmental Science

Innovative Environmental Management Models: Case Studies and Applications

13 ratings

Utilizing extensive case studies of various ecosystems, you will learn how to effectively utilize science-based management to mitigate anthropogenic impacts and ensure resiliency and sustainability in your community.

• edX
• 5 weeks, 5-8 hours/week
• Self-Paced
• Free Online Course (Audit)

Business Transformation through a Culture of Health

9 ratings

Learn how a Culture of Health can transform your business by integrating worker, customer, community, and environmental well-being for sustainable success.

• edX
• 9 weeks, 1-3 hours/week
• Self-Paced
• Free Online Course (Audit)

Formulación y evaluación de proyectos complejos

1135 ratings at Coursera

Aprende a formular y evaluar proyectos complejos de ingeniería, desde su ideación hasta su operación. Desarrolla habilidades para determinar la factibilidad y viabilidad de proyectos desde múltiples dimensiones del conocimiento.

• Coursera
• 1 day 18 hours 19 minutes
• Self-Paced
• Paid Course

Stanford;  Y Combinator

How to Start a Startup

16 ratings

Comprehensive startup guide covering ideation, growth, strategy, fundraising, culture, and operations. Learn from industry leaders to build successful companies.

• Independent
• Self-Paced
• Free Online Course

Universidade de São Paulo;  UC Irvine

Iniciação e Planejamento de Projetos

974 ratings at Coursera

Aprenda a planejar projetos eficazes, identificando características-chave, gerenciando stakeholders, definindo escopo e compreendendo dinâmicas de autoridade e influência para alcançar objetivos com sucesso.

• Coursera
• 6 hours 49 minutes
• Self-Paced
• Paid Course

Introducción a la gestión de proyectos

881 ratings at Coursera

Aprende a gestionar proyectos eficazmente: desde la planificación hasta la ejecución. Domina herramientas básicas, habilidades de liderazgo y técnicas de seguimiento para lograr resultados exitosos en tus iniciativas.

• Coursera
• 1 day 1 hour 46 minutes
• Self-Paced
• Paid Course

Build a Customer Journey Map that Drives Engagement

3 ratings at CreativeLive

Build a Customer Journey Map that Drives Engagement with Tara-Nicholle Nelson

• CreativeLive
• 1 hour 23 minutes
• Self-Paced
• Paid Course

Master the onboarding process for SAP Emarsys platform, covering implementation guidance, resource management, support systems, and best practices for successful customer engagement deployment.

• SAP Learning
• 2 hours 11 minutes
• Self-Paced
• Free Online Course

Explore the core capabilities of Microsoft Dynamics 365 customer engagement apps

Microsoft Dynamics 365 Fundamentals (CRM): Explore Dynamics 365 Project Operations

• Microsoft Learn
• 1 hour 7 minutes
• Self-Paced
• Free Online Course