Conflict Resolution Courses and Certifications

Shaping Your Professional Brand

38 ratings at Coursera

Skill-building in this course will include asking questions, listening, developing likeability (you’d better be stellar if you’re difficult), identifying cognitive bias, apologizing, receiving apologies, and the basics of whistleblowing.

• Coursera
• 23 hours 26 minutes
• Self-Paced
• Paid Course

Coursera Career Certificate

Leading with Impact: Psychology, Diversity, and Change

446 ratings at Coursera

Master essential leadership skills through psychology, emotional intelligence, and inclusive team management to drive organizational transformation and build resilient, high-performing teams.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 8 courses

Customer Service Training: Empathy and Active Listening

7660 ratings at Udemy

Transform Your Customer Service in Just 7 Days! Microlearning for Busy Customer Support Professionals and Teams

• Udemy
• 1 hour 7 minutes
• Self-Paced
• Paid Course

Managing Professional Work Teams

12 ratings at Coursera

Develop effective leadership skills for modern team management, focusing on collaboration, mutual accountability, and fostering a supportive team culture to enhance productivity and success.

• Coursera
• 9 hours 34 minutes
• Self-Paced
• Paid Course

How to give and receive feedback effectively

5942 ratings at Udemy

Giving and receiving feedback, communication, influence, leadership, persuasion and dealing with difficult people

• Udemy
• 1 hour 9 minutes
• Self-Paced
• Paid Course

Active Listening - The Complete Guide

5848 ratings at Udemy

Improve your listening skills, communication, listen to influence, leadership, evolution & professional career

• Udemy
• 1 hour 40 minutes
• Self-Paced
• Paid Course

Project Management: Impeccable Delivery (24 PDUs, PMI PMP)

5824 ratings at Udemy

Complete Project Management. From Inception to Closure. Oracle/SAP Experience. Harvard Certified Teacher. 2024 / PMBOK 7

• Udemy
• 10 hours 5 minutes
• Self-Paced
• Paid Course

How To Quickly Diffuse Another Person's Anger

5607 ratings at Udemy

Learn the powerful and effective Five Step Process to effectively de-escalate an angry confrontation

• Udemy
• 1 hour 38 minutes
• Self-Paced
• Paid Course

CVS Health

Introduction to Customer Service

367 ratings at Coursera

Comprehensive communication and problem-solving skills for exceptional customer service. Learn to create positive interactions, de-escalate conflicts, and manage time effectively in retail environments.

• Coursera
• 18 hours 55 minutes
• Self-Paced
• Paid Course

Customer Service Success: Take Your Skills to the Next Level

5189 ratings at Udemy

3-in-1 Customer Service Training: Levels 1, 2, 3 | Improve Your Soft Communication Skills, Customer Support & Experience

• Udemy
• 8 hours 43 minutes
• Self-Paced
• Paid Course

Teamwork Masterclass - Guide To Team Building & Teamwork

5210 ratings at Udemy

Team Building | Teamwork | Accountability | Collaboration | Leadership | Remote Teams | Team Development | Management

• Udemy
• 4 hours 27 minutes
• Self-Paced
• Paid Course

Git for Geeks: Quick Git Training for Developers

4945 ratings at Udemy

Learn the core features of Git in less time for experienced software engineers new to Git

• Udemy
• 3 hours 26 minutes
• Self-Paced
• Paid Course

Negotiation

31 ratings at Coursera

Do you want the best strategies for building options in a negotiation? Do you need to learn about best alternatives and building a counteroffer? Learn these skills and more from the Negotiation course!

• Coursera
• 7 hours 2 minutes
• Self-Paced
• Paid Course

LearnKartS Career Certificate

Mastering Self Management Skills for Career Growth

334 ratings at Coursera

Unlock essential soft skills including time management, emotional intelligence, and conflict resolution using proven techniques like Pomodoro and SMART Goals for career advancement.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 8 courses

Career Certificate

Professional Skills: Workplace Communication

Master workplace communication skills including public speaking, team collaboration, and emotional awareness to lead effectively, navigate conflict, and connect with diverse audiences.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course