Overview

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Strong communication is the foundation of effective leadership, teamwork, and career advancement. The Workplace Communication specialization—built with Bonnie Wentzel, Executive Director of CommLabASU and Principal Lecturer, School of Social and Behavioral Sciences in the New College of Interdisciplinary Arts and Sciences; Brent Scholar, EdD, Assistant Teaching Professor at the School of Applied Professional Studies, CISA—guides you through essential skills like public speaking, team collaboration, and emotional awareness. You'll practice strategies for in-person, written, and virtual communication—preparing you to connect with diverse audiences, navigate conflict, and lead with purpose. This specialization is designed for: Early-career professionals seeking a communication edge Team leaders and managers aiming to inspire and engage Career changers or job seekers strengthening workplace readiness Professionals in client-facing or cross-functional roles Individuals building confidence for presentations and interviews

Syllabus

Course 1: Professional Skills: Team Communication
Course 2: Professional Skills: Communicating Your Best Self
Course 3: Professional Skills: Leading Through Effective Communication
Course 4: Professional Skills: Public Speaking

Courses

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Unlock the skills to collaborate effectively and communicate confidently within groups and teams. Learn practical strategies to foster a positive team culture, facilitate meetings, and give meaningful feedback. Whether you're leading a team or participating in one, effective communication is essential for group success. Developed with CommLabASU, this course explores the fundamentals of team dynamics, conflict resolution, and active listening. Through real-world examples, interactive exercises, and reflective prompts, you'll gain tools to improve group interactions and outcomes.
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Craft clearer messages and convey your intentions with confidence. This course equips you with essential communication strategies for emails, meetings, and in-person conversations. Your ability to communicate effectively defines how others perceive you — and how successfully you collaborate and lead. Developed with CommLabASU, Communicating Your Best Self gives you tools to refine your message across various channels: digital, written, and face-to-face. Through real-world applications and interactive learning, you’ll become more intentional, articulate, and emotionally aware in every interaction.
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Master the leadership skill that matters most — communication. Learn to inspire, motivate, and guide your team by crafting clear, engaging, and inclusive messages. Whether you lead a small team or a large organization, your communication sets the tone. Developed with CommLabASU and Dr. Brent Scholar, this course provides actionable strategies to help you become a more effective, respected leader. You'll explore how to align vision with communication, motivate teams, build trust, and create psychologically safe environments. With practical tools and hands-on practice, you’ll enhance your ability to lead with clarity, empathy, and purpose.
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Boost your confidence and captivate your audience. Learn how to deliver powerful, purposeful messages — whether you’re presenting to a crowd, a client, or your team. Mastering public speaking is more than conquering stage fright — it’s about delivering the right message to the right audience with clarity and impact. Created with CommLabASU, this course gives you the tools to inform, persuade, and entertain across a variety of presentation settings. Whether you're delivering a quick elevator pitch, hosting a webinar, or giving a keynote, you’ll gain practical strategies for structuring your message, using your voice effectively, and making meaningful audience connections.