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Arizona State University

Professional Skills: Leading Through Effective Communication

Arizona State University via Coursera

Overview

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Master the leadership skill that matters most — communication. Learn to inspire, motivate, and guide your team by crafting clear, engaging, and inclusive messages. Whether you lead a small team or a large organization, your communication sets the tone. Developed with CommLabASU and Dr. Brent Scholar, this course provides actionable strategies to help you become a more effective, respected leader. You'll explore how to align vision with communication, motivate teams, build trust, and create psychologically safe environments. With practical tools and hands-on practice, you’ll enhance your ability to lead with clarity, empathy, and purpose.

Syllabus

  • Sending a message with relatability
    • This module focuses on the critical skill of communicating with relatability and self-awareness. You will explore the underlying causes and resources that contribute to effective relatable communication, and learn how to adopt a self-aware approach in your interactions. Through practical exercises and reflections, you will develop the ability to connect authentically with your audience, fostering trust and understanding. This module will equip you with the tools to enhance your communication impact by understanding both yourself and your listeners.
  • Sharing your vision as a leader
    • In this module, you will learn how to effectively articulate and share your vision as a leader. A clear and inspiring vision is crucial for guiding your team and motivating them towards common goals. You will investigate the factors that enable a compelling vision and discover techniques for producing clarity in your leadership message. This module will provide you with the skills to communicate your strategic direction with confidence and inspire your team to embrace and work towards that vision.
  • Assembling a successful team
    • Building and leading a successful team is a cornerstone of effective leadership. This module will guide you through the process of assembling a high-performing team, focusing on the essential elements that contribute to team success. You will learn how to identify and leverage individual strengths, foster a collaborative team mindset, and address common challenges in team dynamics. By the end of this module, you will have a comprehensive understanding of how to build, nurture, and lead a team that achieves its objectives.
  • Building future leaders
    • Investing in the development of future leaders is a critical responsibility for any effective leader. This module will equip you with the knowledge and skills to identify, mentor, and empower emerging talent within your organization. You will explore how to hone your own leadership skills by investing in others and understand the distinction between a leader and a manager. This module will enable you to create a legacy of strong leadership by fostering growth and development in those around you.
  • Making safe spaces to communicate
    • Creating a safe and open environment for communication is paramount for fostering trust, collaboration, and innovation within any team or organization. This module will delve into the principles and practices of establishing such spaces. You will learn to identify the factors that contribute to healthy communication environments and discover strategies for setting up a healthier and more inclusive atmosphere. By the end of this module, you will be able to cultivate environments where individuals feel comfortable expressing their ideas, concerns, and feedback.
  • Course conclusion
    • This module serves as the conclusion to the course, providing an opportunity to provide feedback on the course through a survey and acknowledge your completion of the program. This final module ensures that you leave with a comprehensive understanding of the course material and a clear path forward for applying your newly acquired leadership communication skills.

Taught by

Tyler Galarneau

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