Conflict Resolution Courses and Certifications

Communicate Decisions Clearly

Master decision communication by explaining rationale, creating actionable steps, sharing with clarity, and handling pushback transparently through practical exercises.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Applied Personal Skills

Develop the personal skills, behaviours, and confidence you need to succeed at work and stand out to employers.

• OpenLearning
• On-Demand
• Paid Course

Driving Meeting Success as an Executive Assistant

Master essential meeting coordination skills for executive assistants, from scheduling across time zones to facilitating productive discussions and managing conflicts professionally.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Workplace Essentials Program

Unlock your potential and thrive in today's dynamic workplace with our Workplace Essentials Program.

• OpenLearning
• 200 hours
• On-Demand
• Paid Course

Enhance the Customer Service Experience

Discover effective strategies to handle difficult service situations, manage complaints, and build strong customer relationships through proactive communication and conflict resolution.

• OpenLearning
• On-Demand
• Paid Course

Madeleine Albright And Condoleezza Rice Teach Diplomacy

Legendary secretaries of state share insights on building bridges, holding boundaries, and applying history's lessons to everyday challenges in diplomacy and leadership.

• MasterClass
• 3 hours 40 minutes
• On-Demand
• Free Trial Available

Align the Team on Common Goals

Discover how to unite your team around shared objectives, track progress effectively, overcome challenges together, and celebrate collective achievements for lasting success.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Leverage the Team’s Strengths

Unlock the power of diverse working styles and complementary talents to build stronger, more collaborative teams through strategic strength identification and inclusive practices.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Microcredential

Cross-Functional Collaboration for Engineers

Master essential collaboration skills for working effectively with product managers, UX designers, and QA teams - from communication and goal alignment to conflict resolution and quality-focused development.

• CodeSignal
• On-Demand
• Free Certificate
• 4 courses

Effectively Managing Up with Problematic Bosses

Master strategies for working with micromanagers, incompetent leaders, and conflict-averse bosses while maintaining professionalism and achieving your career goals.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Managing Across Without Being the Formal Leader

Unlock essential skills for leading colleagues without formal authority through emotional intelligence, team dynamics, remote collaboration, and strategic networking techniques.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Leading Meetings That Decide and Deliver

Master facilitation techniques to drive decisive meetings, manage disruptions, build consensus, and ensure clear commitments with proven strategies for real results.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Participating Powerfully in Others’ Meetings

Master diplomatic meeting participation with proven scripts and techniques to decline invitations, interject effectively, prevent dragging discussions, and support poor leaders.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Discover mindfulness and emotional intelligence techniques to manage workplace stress, resolve conflicts, and build resilience in virtual environments.

• Graduate School USA
• On-Demand
• Paid Course

Master essential supervisory skills for conducting effective performance discussions, setting clear expectations, providing feedback, and implementing consequences to drive results.

• Graduate School USA
• On-Demand
• Paid Course