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CodeSignal

Feedback, Conflict, and Team Dynamics

via CodeSignal

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Overview

You'll master the core managerial skills of delivering feedback, mediating conflict, and guiding your team through its natural stages of development. You'll apply the SBI model, diagnose where your team sits in Tuckman's lifecycle, and facilitate resolution between teammates without imposing your own answers.

Syllabus

  • Unit 1: The SBI Feedback Framework
    • Understanding the Brain Under Pressure
    • Drafting SBI Feedback for Ryan
    • Delivering SBI Feedback Gracefully
  • Unit 2: Constructive Feedback Conversations
    • Navigating Emotional Reactions With Confidence
    • Closing the Feedback Conversation
    • Recognizing Work That Lands Quietly
  • Unit 3: The Tuckman Team Lifecycle
    • Diagnose Team Development Stages
    • Diagnosing Your Team's Current Stage
    • Reengaging a Withdrawn Senior Teammate
  • Unit 4: Mediating Team Conflicts
    • Identifying Conflict Types in Teams
    • Prep a Mediation with Team Members
    • Facilitating Live Design Review Conflict

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