You'll build the self-regulation, communication, and recovery skills that let you stay grounded and authentic when the stakes are highest. You'll practice de-escalation, transparent messaging, and accountable repair so pressure becomes a place where your leadership shows up, not breaks down.
Overview
Syllabus
- Unit 1: Regulating Heated Moments
- Recognizing Reactive Leadership Signals
- Design Your De-Escalation Protocol
- Holding Steady Under Peer Escalation
- Unit 2: Making Values-Based Decisions
- Balancing Values Under Pressure
- Recommending Under Pressure With Values
- Delivering the Hard Call
- Unit 3: Communicate Truth Through Uncertainty
- Classifying Leadership Communication Styles
- Communicate Honestly Through Uncertainty
- Holding the Line Under Pressure
- Unit 4: Repairing Leadership Impact
- Spotting Genuine Leadership Apologies
- Repairing Trust After a Public Misstep
- Turning Apology Into Observable Action