User Journey Mapping Courses and Certifications

SQLBits

Focusing on the Why: Power BI User Journeys

Discover secrets for defining user journeys in Power BI to create delightful, insightful data products that answer business questions and guide users effectively.

• YouTube
• 19 minutes
• On-Demand
• Free Video

Coursera

Mapping the Mission: User Personas & Journey Design in Figma

Master user persona development and journey mapping in Figma to transform research insights into actionable design tools that inform strategic UX decisions and enhance collaborative workflows.

• Coursera
• 4 hours 47 minutes
• On-Demand
• Paid Course

UX Research and Information Architecture 

19 ratings at Coursera

Discover essential UX research and information architecture skills to uncover user needs, map journeys, and create intuitive, user-centered products using proven methods from discovery to post-launch refinement.

• Coursera
• 12 hours 41 minutes
• On-Demand
• Paid Course

Fractal Analytics

Generative AI in User Research and Design Thinking

15 ratings at Coursera

Explore AI-powered design thinking to revolutionize user research, data synthesis, and strategic insights generation for creating impactful, user-centric products and services.

• Coursera
• 15 hours 2 minutes
• On-Demand
• Paid Course

UX/UI Design Fundamentals

5 ratings at edX

Design WOW Experiences & Validate Products Faster with Visual Prototypes.

• edX
• 3 weeks, 1-2 hours a week
• On-Demand
• Free Online Course (Audit)

Coursera

Advanced UX Strategies for Product Managers

Master battle-tested UX strategies to build user-focused products using empathy maps, journey flows, and heuristic evaluations with hands-on Figma labs and JTBD frameworks.

• Coursera
• 3 hours 37 minutes
• On-Demand
• Paid Course

Coursera

Design and Optimize User Funnels

Discover how to design and optimize user funnels using data analytics to boost conversion rates by up to 30% and eliminate friction points in customer journeys.

• Coursera
• 1 hour 32 minutes
• On-Demand
• Paid Course

Coursera

Flow Forward: Mastering User Journeys & Wireframing in Figma

Master user journey mapping and wireframe creation in Figma, transforming user needs into functional interface structures through comprehensive flow design and low-fidelity prototyping techniques.

• Coursera
• 2 hours 40 minutes
• On-Demand
• Paid Course

Coursera

Product Analytics for Prioritization & Data-Driven Decisions

Master product analytics to transform user data into strategic decisions using RICE prioritization, funnel analysis, and predictive modeling for data-driven product management.

• Coursera
• 12 hours 6 minutes
• On-Demand
• Paid Course

UX & Design Thinking: Experiência do Usuário nos negócios

18772 ratings at Udemy

Aprenda e pratique com centenas de exemplos práticos da estratégia à entrega. Inclui Design Sprints, Lean UX e Métricas.

• Udemy
• 11 hours 19 minutes
• On-Demand
• Paid Course

Hatch Conference

Why Designers Can No Longer Trust the Design Process

Discover why traditional design processes fail in AI-driven environments and learn to trust designer judgment over rigid frameworks for better outcomes.

• YouTube
• 25 minutes
• On-Demand
• Free Video

ng-conf

The Effective Development - End to End

Discover efficient end-to-end testing strategies to maximize confidence and minimize wasted time. Learn the #1 approach for writing effective tests that boost productivity and reduce costs.

• YouTube
• 27 minutes
• On-Demand
• Conference Talk

OpenSource Connections

Moving Search from the #1 to #7 Challenge - Reducing Complexity and Friction

Découvrez comment améliorer la recherche en réduisant la complexité et les frictions plutôt qu'en se concentrant uniquement sur la pertinence et le classement. Apprenez à identifier et résoudre les problèmes critiques.

• YouTube
• 49 minutes
• On-Demand
• Free Video

DevConf

No UI, Still a Journey - Mapping UX for the Unseen

Discover how UX principles apply to APIs, data structures, and backend services, creating intuitive systems for developers and AI agents without traditional interfaces.

• YouTube
• 16 minutes
• On-Demand
• Free Video

Conf42

Turning Synthetic Traces into Gold - Monitoring for User Journeys

Discover how to transform synthetic traces into actionable monitoring insights for critical user journeys using distributed tracing techniques and advanced aggregation methods.

• YouTube
• 14 minutes
• On-Demand
• Free Video