Customer Satisfaction Courses and Certifications

Starweaver

Effective Inventory Management and Optimization

48 ratings at Coursera

Learn techniques to optimize inventory levels, reduce costs, and enhance control processes. Gain practical skills for efficient inventory management in today's competitive business landscape.

• Coursera
• 5 hours 26 minutes
• Self-Paced
• Paid Course

Improving Customer Service (Live Online)

45 ratings at CourseHorse

Learn to exceed customer expectations, increase job satisfaction, and advance in the service industry with this Improving Communications course.

• CourseHorse
• 4 hours
• Self-Paced
• $422.00

Cisco AppDynamics Application Performance Management (APM)

1219 ratings at Udemy

Explore Cisco's AppDynamics for proactive enterprise application monitoring, gaining deep visibility and skills to address performance issues before user complaints arise.

• Udemy
• 8 hours 14 minutes
• Self-Paced
• Paid Course

EDUCBA

Mastering TQM: Apply, Evaluate & Improve Quality Systems

34 ratings at Coursera

Discover TQM principles, quality costs, and customer-focused strategies. Apply Deming, Juran, and Crosby philosophies while implementing statistical tools for continuous improvement.

• Coursera
• 12 hours 44 minutes
• Self-Paced
• Paid Course

Intro to Lean Six Sigma and Project Identification Methods

27 ratings at Coursera

Learn essential skills for the ASQ Certified Six Sigma Yellow Belt exam and process improvement initiatives. Explore Lean Six Sigma, DMAIC framework, measurement systems analysis, and data collection methods for effective problem-solving.

• Coursera
• 6 hours 58 minutes
• Self-Paced
• Paid Course

Coursera

Improve Business Performance with Microsoft Forms

24 ratings at Coursera

Discover how to use Microsoft Forms to create customer and employee satisfaction surveys, gaining valuable insights to improve business performance and make informed decisions.

• Coursera
• 1 hour 23 minutes
• Self-Paced
• Paid Course

EDUCBA

Mastering Total Quality Management: Analyze, Apply & Improve

20 ratings at Coursera

Explore Total Quality Management principles, implementation frameworks, and real-world applications to transform organizational culture and drive sustainable quality improvements.

• Coursera
• 6 hours 58 minutes
• Self-Paced
• Paid Course

Coursera

Create Model-driven Power App for Rental Company

18 ratings at Coursera

Create a model-driven Power App to streamline and standardize the car rental process, from request approval to vehicle return, using Microsoft Dataverse for data storage and management.

• Coursera
• 1 hour 24 minutes
• Self-Paced
• Paid Course

Coursera

Create surveys with Qualtrics

15 ratings at Coursera

In this project you will learn how to create a survey using Qualtrics . We will create one for Customer satisfaction. This is critical as it tells us if our customer will come back and buy more from us.

• Coursera
• 1 hour 55 minutes
• Self-Paced
• Paid Course

Build Customer Loyalty

14 ratings at Coursera

Discover e-commerce loyalty strategies including rewards programs, dynamic remarketing, post-purchase follow-ups, and customer satisfaction measurement techniques.

• Coursera
• 2 hours 58 minutes
• Self-Paced
• Paid Course

Amazon FBA Beginners Course - Start Earning Income Now!

1061 ratings at Udemy

Learn the simple steps it takes to create passive income by selling your own products through Amazon FBA.

• Udemy
• 6 hours 35 minutes
• Self-Paced
• Paid Course

EDUCBA

Market Research: Analyze, Forecast & Apply

14 ratings at Coursera

Master market research fundamentals, explore 21 research types, and design strategic processes to analyze customer behavior, forecast demand, and drive business decisions.

• Coursera
• 7 hours 45 minutes
• Self-Paced
• Paid Course

ISCEA

Lean Six Sigma Program and Project Management

13 ratings at edX

Enhance process improvement skills with Lean Six Sigma techniques, focusing on stakeholder management, project steps, and sustainable competitive advantage in supply chain operations.

• edX
• 3 weeks, 2-4 hours/week
• Self-Paced
• Free Online Course (Audit)

A Business Manager's Complete Guide to SalesForce CRM

1057 ratings at Udemy

Improve collaboration, elevate proficiency and facilitate more productive business relationships in your organization.

• Udemy
• 10 hours 9 minutes
• Self-Paced
• Paid Course

Coursera

GenAI For Business Analysis: Fine-Tuning LLMs

12 ratings at Coursera

Learn to fine-tune GPT-3.5 using OpenAI API to analyze customer complaints, extract key information, and generate a dissatisfaction index for a telecommunications company, enhancing customer satisfaction.

• Coursera
• 5 hours 32 minutes
• Self-Paced
• Paid Course